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  • How do I use a network path instead of the local drive letter c:\ ?

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    In Auto FTP Manager, you can use any valid network path for your local PC. For example, if your PC is named Server-01 and you would like to transfer files from the 'videos' share, simply edit your profile, and enter '\server-01\videos' in the drive path. You can click on the browse button to select a different path. More information about setting the path can be found here: https://www.deskshare.com/help/AFM/StepI-SourceFolder_quick.aspx
  • Does AutoFTP Manager need to be running for a schedule to run?

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    Auto FTP Manager will work with both a local account and a active directory domain account. The domain account will need the privilege to 'log on a service' on the local PC and must have access to the files and folders that you are transferring. Log in to your PC with the domain account, start Auto FTP Manager and then create your scheduled task in Auto FTP Manager.
  • Sending the FTP log report to multiple email addresses

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    You can send your Auto FTP Manager log reports to multiple addresses. Simply separate multiple email addresses with a ',' instead of a ';'
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    You can include or exclude files based on a pattern or a specific list for a Automated Transfer Profile. Edit your profile, select Transfer Rules, and click on Configure in the Filters section. On the File Name, choose Include and enter the specific list of file names your would like to transfer.
  • FTPS connection through a Cisco PIX Firewall

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    There are two types of FTP connections supported in Auto FTP Manager, active mode and passive mode. If you are getting a hang on the list command, changing the Active/Passive mode settings should fix it. Edit your quick or automated profile, select the tab for the FTP connection and uncheck the box marked 'Use Passive Mode'.
  • Changing the default directory

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    It is easy to change the default local directory and the default FTP directory in Auto FTP Manager. Edit your quick connect profile, and click on the tab for your local or FTP server. To change the local default directory, click on the browse button next to 'PC Folder or Network Drive Location'. To change the default remote FTP directory click browse next to 'Select FTP Folder (Optional)'.
  • Automatically accepting security certificate for FTPS

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    Automated transfers and scheduled jobs in Auto FTP Manager will not pop up an acceptance for a security certificate, it will be automatically accepted and saved.
  • How do I fix error code 421 from my FTP server?

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    Auto FTP Manager version 5 connects to your FTP server with more than one connection. The multiple connections increase transfer speeds when you are transferring large numbers of files. It looks like your FTP server is blocking multiple connections. You can contact the administrator of the FTP server to allow multiple connections for your account, or you can configure Auto FTP Manager to use a single connection during transfers by clicking File >> Settings >> Connection and select 'Use 1 transfer channel when connecting to an FTP account'.
  • Emailing the FTP transfer log to multiple recipients

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    Auto FTP Manager can email the transfer log to multiple recipients simultaneously. Separate the email addresses with a comma, with no spaces. You can use the 'Send Test Email' button to make sure the email addresses are working.
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    The scheduling system in Auto FTP Manager is very flexible and you can easily set it to execute every xx number of minutes or hours. Highlight your schedule and click Profiles >> Edit Schedule. Where it says 'Run this Automated Profile' change the scheduling option to 'Custom Interval'. Change the Task Interval to minutes. Now you can set it to repeat the transfer task every 34 minutes.
  • What does the Keep Alive setting do?

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    Many FTP servers are configured to log you out after a minute or two of inactivity. In Auto FTP Manager, the Keep Alive setting will send a command to your FTP server so that it appears you are still active. Information about the options in Keep Alive are available in the help file here.
  • Question on upgrading to new version and scheduled FTP transfers

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    When you upgrade Auto FTP Manager, your profiles will be imported to the new version. This includes the quick connect profiles, automated transfer profiles, and schedules. It is also a good idea to back up your profiles regularly by clicking File >> Backup Profiles. Scheduled transfers will execute on the time that you specify. If the previous execution was not successful, it will continue to retry. Auto FTP Manager can alert you when a scheduled transfer has an error. Click File >> Settings >> Transfer Log. Select to 'Save transfer log when a failure occurs' and select 'Email'. More information about transfer logs is available here. In the current release, your scheduled profiles run as a service. The schedules will execute whether you are logged in to Windows or not.
  • Running Auto FTP Manager as a service

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    Auto FTP Manager will run your scheduled profiles even when a user is not logged in to Windows. Simply create your Automated Transfer profile, then schedule it. You will be asked for a user name and password to log in as, and your schedules will execute on time. More information about scheduling profiles is available here.
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    Explicit SSL is also known as Auth SSL or Auth TLS. With explicit SSL, the default FTP server port is used, normally port 21. Both SSL and non-SSL connections can be made on this port. Auto FTP Manager will send a command to the FTP server to start the SSL connection. With Implicit SSL, the security is always on. A dedicated port, usually port 990, is used for secure connections. If you are installing a new FTP server, you can use either implicit or explicit SSL. If you choose implicit, you will need to assign a separate port number. Auto FTP Manager will auto-detect whether explicit SSL or implicit SSL is used on your FTP server.
  • Changing between FTP active mode and FTP passive mode

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    FTP profiles in Auto FTP Manager can be set individually for a passive mode or active mode connection. To set a profile to active mode - edit your profile and select the tab with the FTP address and un-check the box that says 'Use Passive Mode' Make sure you are using the latest version of Auto FTP Manager. You can download the latest version here.
  • Opening Auto FTP when it is running in the background

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    It sounds like you have the software minimized to the system tray. On the bottom right of your screen, near the clock, you will see the Auto FTP Manager icon. Double click it to bring up the main screen. You can change the behavior of the minimize by selecting File >> Settings and then uncheck the box for 'On close minimize Auto FTP Manager to system tray.'
  • Resuming of incomplete downloads on next connection

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    The current version of Auto FTP Manager does not have the ability to resume downloads in an automated transfer. You can resume the download manually in the Quick Connect File Manager. Thank you for the suggestion. The ability to resume downloads during automated transfers will be added to version 5. Your suggestion is very valuable to us, as we work to make Auto FTP Manager more useful.
  • Running as a Windows Service?

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    Development of Auto FTP Manager 5 is taking longer than we expected. This is a major upgrade. There are many new features that need to be created properly and fully tested. At this point, we expect to release version 5 by the end of July.
  • How to transfer files overwriting only modified files

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    To transfer all files whose names are test.* in an Automated Profile's Properties, on the Transfer Tab, click Filters >> File Name >> Include >> Files having names beginning with test.*. Next, click Modification Date >> I would like to include files that have changed today, then OK. This combination of filters will transfer all files whose names start with "test" and which have been created on the current date.
  • Can you add logging of bytes transferred and average speed?

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    Thank you for the suggestion. We will add this feature to version 5 of Auto FTP Manager, which we expect to release by the end of July.