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  • Running at startup

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    You can setup Auto FTP Manager to start in background mode at Windows Startup. To do so: On the File menu, click Settings. Under the General tab, check the following options: Run Auto FTP Manager when Windows starts Minimize Auto FTP Manager to system tray Click OK. You can setup profiles to run at a specified schedule. Like once a day, week and so on.
  • Cannot open data connection

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    This error means that the data port between you and the server to which you are trying to connect is not open (blocked or closed by your Router or Firewall) If you are using the Active mode of connection then open ports 20 and 21 in your router or firewall. If you are using the Passive mode of connection then open ports 21 and all ports above 1024. If you are still not able to connect then check all devices, like routers, between your computer and the server to see if the specified ports are open.
  • Backing up 100 sites

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    You can backup 100 sites provided they are in the same FTP server. In this case, you can create just one automation profile and specify the root FTP folder. Auto FTP Manager will recurse all sub-folders and create a backup. You can also use the include/ignore list to exclude folders and files you do not want to backup. If the sites are located on different FTP servers, then you must create more than one profile. Auto FTP Manager can handle up to 50 automation profiles and carry out up to 10 operations simultaneously.
  • Saving current profiles

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    For versions higher than 3.15, simply uninstall Auto FTP Manager and then re-install the new version to the same location. Your current profiles are automatically integrated into the newer version. If you are moving to a new PC, you must backup the profiles before uninstalling Auto FTP Manager. To backup the profiles, save the folder named "Data" and a file named "backupinfo.bkf". After re-installing, copy the data to the folder where you just installed Auto FTP Manager on your new PC.
  • Irregular synchronization

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    When files are uploaded using FTP, they receive the date and time of the FTP server. Auto FTP Manager uses the FTP's MDTM command to set the file's correct date and time after accounting for Time Zone Difference. According to the standards, the MDTM command should get the modification date and time (and not set it). However, many FTP servers like WS_FTP support this useful extension. Windows Server 2003 has a basic FTP server that does not support this extension for the MDTM command. As a result, the uploaded files always get the date and time of the FTP server. Thus, synchronization based on date does not work. We have planned an approach to date-based synchronization that will eliminate Auto FTP Manager's need to rely on the MDTM command. We will include this in one of our future releases.
  • Feature to skip comparison

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    Thank you for appreciating Auto FTP Manager and for your valuable suggestions. Your suggestions are a part of Auto FTP manager 3.3 You can download the latest version of Auto FTP manager by visiting the following link: https://www.deskshare.com/download_details.aspx?ID=15
  • Auto scheduled backup with time/date stamped file

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    Yes, this feature is available in Auto FTP Manager version 3.2. Please download the latest version by visiting the URL: https://www.deskshare.com/afm.aspx
  • Switching off the prompt to overwrite local file

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    When the Synchronize feature is invoked by a schedule, the Auto FTP manager will not prompt you. It performs tasks like overwriting files based on the Conflict Resolution rules specified by you at the time of creating or editing the Automated Transfer Profile. For more details about Conflict Resolution, you can refer to the following page: https://www.deskshare.com/help/afm/Conflictresolution.aspx Make sure that you are using the latest version of Auto FTP Manager. Please visit the URL: https://www.deskshare.com/afm.aspx for information about the latest features.
  • Synchronization by size

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    Files can be synchronized by size in the newer versions of Auto FTP manager. To download the latest version of Auto FTP manager, visit the following link: https://www.deskshare.com/download_details.aspx?ID=15
  • A few technical questions

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    We have tested Auto FTP Manager on Pentium 4 with Hyper Threading, which simulates a dual processor. Therefore, Auto FTP Manager should not have a problem running on a Xeon processor. You may use the Association List in order to specify the file type to use for a particular extension. Auto FTP Manager already specifies some default settings that should be sufficient. This is possible if you correctly set the Action Rules (default settings should work). Synchronization will delete the remote file if a corresponding local file is not present and vice-versa.
  • Local file is deleted while remote is present

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    You may have the Action Rule set to "Delete file from (local folder) After Transfer" for the condition when you "Transfer file from (local folder) To (remote folder)". Check the Action Rule you have set for Local and Remote folder synchronization. You can change the Action Rules by right clicking the profile that you are synchronizing and selecting Edit Profile]Transfer tab]Action Rules. For more information on Action rules, you may visit the help page on Action Rules
  • Comparison of remote and local files

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    Auto FTP manager compares files present on the local and remote end by name, size and date. Synchronization is done by comparing the remote and local folder contents to determine which files need upload or download. For more on Synchronization in Auto FTP manager, you can also visit the following page: https://www.deskshare.com/help/afm/ActionRules.aspx
  • Meaning of Error messages

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    ERROR: No connection could be made because the target machine actively refused it. MEANING: This error usually occurs when an invalid host name/IP address or port number is specified in the profile properties for the FTP server. In such a case, it is recommended that the user verify the relevant connection details of the desired FTP server. ERROR: A connection attempt failed because the connected party did not properly respond after a period of time, or the established connection failed because the connected host has failed to respond. MEANING: This means "Connection timed out". This error usually occurs when no reply is obtained from the remote FTP server for the period specified by the user as the timeout period in the profile properties. If the internet connection speed is slow, then it is recommended that the user specify a greater timeout period. ERROR: No such host is known. MEANING: This error usually occurs when the DNS service is not accessible to the local host machine. ERROR: Any error with a numeric code at the start (Example: 530 Invalid userid/password.) MEANING:These errors are returned from the FTP server and the user needs to check out FTP account configuration at the remote FTP server.
  • Time Displays as 00:00

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    Some FTP sites return file times as 00:00 for files older than a year. The problem is with the FTP site and not with Auto FTP Manager.
  • Skipping files and folders

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    Auto FTP manager provides you an option of including or excluding specific files or folders for the transfer. The Include/Exclude list allows you to specify any files and/or folders from both local and server location. You may find the following page helpful: https://www.deskshare.com/help/afm/IncludeandExcludesub-folders.aspx