For Digital Media Converter to list DivX in the list of available video compressor, you must have DivX (player) installed on your computer. You can download DivX from divx.com.

DivX is an AVI video compressor (codec). To convert to a DivX, you must select AVI as the "Convert To" format. You can then go to AVI settings and select DivX from the "Video Compressor" dropdown.

You can select from a number of video compressors that are pre-installed on Windows and well-suited for screen recordings.

My Screen Recorder does not support DivX video compressor since it is not designed for screen-recording. It causes audio-video synchronization problems.

If you trying to produce small-size recordings then you can use My Screen Recorder Pro, which allows you to convert to WMV using the Screen and Voice codecs. This produces the smallest screen-recording sizes available with good quality.

The latest version of Digital Media Converter has a feature, which allows you to set the Display Aspect Ratio to TV (4:3), HDTV (16:9) or Cinemascope (2.21:1) prior to conversion. You can make this selection from Tools ] Settings ] Properties tab.

You can download the latest version from the URL:
https://www.deskshare.com/audio-video-converter.aspx

DV-AVI files are generally very large in size. We found that Adobe Premier Pro has a problem with file size greater than 2GB. One solution is to convert your file to a different format such as (normal) AVI using a video compressor like Cinepak Codec and Uncompressed for Audio.

The other option is to use Video Edit Magic, which is published by DeskShare. Video Edit Magic can handle DV-AVI file of sizes greater than 2GB. You can download a trial version of Video Edit Magic from the link:
https://www.deskshare.com/vem.aspx

This problem is related to your PC's recording and playback settings. To fix this problem, make sure that you mute the Microphone for playback and select the Microphone for recording. This will eliminate the knocking sound.

To do so, follow these steps:

1. In the task bar, double click on the `Volume' notification icon
2. In the `Master Volume' dialog, point to the 'Options' menu and click 'Properties'
3. Under Adjust volume for', select Playback'
4. From Show the following volume controls', check Microphone'
5. Click OK
6. Under 'Microphone', check the 'Mute' option
7. Again, point to the 'Options' menu and click 'Properties'
8. Under Adjust volume for', select Recording'
9. From Show the following volume controls', check Microphone'
10. Click OK
11. Under 'Microphone', check the 'Select' option

You can use the `Time-lapse' feature, available in My Screen Recorder Pro, to record video such that it plays back at higher speed.

For example, to record a video at 5fps and play it back at 10fps, follow these steps:

1. On the Tools menu, click Settings
2. Select the AVI Video tab.
3. Under Frame options, select `Time-lapse'
4. Click `Time-lapse Setup'
5. Under Record rate', specify 5 Frames per 1 second, which will make My Screen Recorder Pro' capture 5 frames in one second (5fps)
6. In the `Playback rate' box, specify 10 frames/second
7. Click OK

Using these settings, you essentially playback a video file at twice its recorded frame rate, which doubles the videos playback speed. In other words, 10 frames are played back in 1 second instead of 5 frames.

If you expect your screen to refresh 2 times in one second, then set the Record rate' at 2 Frames per 1 second. To playback this recorded video at, say, 2 times its actual speed, specify Playback Rate' as 4 frames per second.

Converting MPEG 2 file to AVI creates a file with large dimensions. In this case, selecting the correct AVI compressor becomes crucial. We found that Cinepak video compressor and Uncompressed audio gives the best results.

Newer or faster PCs generally do not show any noticeable synchronization problems in the output AVI file. This problem only occurs when playing AVI files on slower machines.

Please make sure that you are using the latest version of My Screen Recorder. To download the latest version, visit:
https://www.deskshare.com/msr.aspx

To make My Screen Recorder ask for a file name after every recording:

1. On the Tools menu, click Settings.
2. Check the option "Ask for filename after recording completes".
3. Click OK.

By default, My Screen Recorders saves a screen recorded file in the folder specified by the selected Folder Shortcut. Simply select the Folder Shortcut to view all screen recorded files present in that folder. To view the name of the physical folder, right click on the selected Folder Shortcut and click Properties.

You can specify a custom rewind and forward interval either in number of Frames or in Seconds. To do so, point to the Play menu and click Seek Settings.

Note: This option is available in the latest version of My Screen Recorder Pro.

The standard DVD holds exactly 120 minutes requiring 4.7GB. This is the most compatible format.

Digital Media Converter currently does not support squeezing more time on a standard DVD. In future versions, we are planning to support longer playing modes for DVDs.

Digital Media Converter's has a "Split Tool", available from the Tools menu, that can split DVR-MS files and add them for conversion.

Please make sure that you are using the latest version of Digital Media Converter:
https://www.deskshare.com/audio-video-converter.aspx

Digital Media Converter is a converter tool. For editing, you require an editing tool like DeskShare Video Edit Magic. To know more about Video Edit Magic, visit:
https://www.deskshare.com/vem.aspx

With Video Edit Magic, you can edit all types of files, add video transitions and effects and output directly to MPEG 2 (DVD) format. Then you can use any burning software to create the DVD video.

This problem happens when the frame dimension change in the video. Digital Media Converter determines the dimension of the conversion using the very first frame of the video. If the frame dimension is less than other frames in the video then the conversion ends up losing some portion of the video.

To fix this, you have to change the way you record the videos. Try looking up a solution for switching off Variable Bit-rate Encoding.

The file size of an MPEG 2 video does not determine what you can store on to a DVD. It is the duration of the MPEG 2 video that determines the amount of video on a DVD.

The reason we want a low file size is for PC storage or data-DVD storage, which can only play on a PC. For a video DVD that can playback on a DVD player, the only determining factor is the duration.

Make sure that you are creating a video DVD and not a data DVD using your burning software.

Make sure that you are using the latest version of WebCam Monitor. To download the latest version, visit:
https://www.deskshare.com/wcm.aspx

It seems like the e-mail is being sent. However, because your e-mail server requires authentication, it might be denying a relay to your e-mail.

To diagnose e-mail related problems, you can view the e-mail log after attempting to send a test e-mail. This option is available in Tools ] Options ] Alerts tab ] Email/SMS Notification.

If this is a relay problem then you will have to contact your ISP.

You can use DeskShare's Video Edit Magic to export your edited movies directly to a DV Camera. You can download the trial version of Video Edit Magic from:
https://www.deskshare.com/vem.aspx

You can add your screen-recordings to Video Edit Magic's Collection window and drag it to the Timeline to edit them. Then, in the File menu, click Make Movie. Make your movie in DV-AVI format. After the movie is made, on the Tools menu, select Export to DV Camera and specify the DV-AVI file to export.

When the alerts are running, The "Start Monitoring with Alerts" button under the Preview window changes to "Stop Monitoring".

You can stop recording along with all running alerts by clicking "Stop Monitoring" button. This option is available even when you alerts are triggered by Motion or Noise Detection.

Constant bit-rates will keep the bit-rate constant even when the motion in a video varies. Even Variable bit-rate encoding will peak when motion content in a video is high.

This type of problem occurs on a slower machine. Try playing the same video on a faster PC and see if you still experience blocky videos.

Digital Media Converter does not expose the internal codec properties of XviD or DivX.