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    The app was unable to load a required virtual machine component

    Scheduled Pinned Locked Moved Auto FTP Manager
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    • E
      edvardwikstrom
      last edited by

      I have a customer running Auto FTP Manager 5.2 on a Small Bussiness Server 2011 Standard.

      After installing the windows updates the application won't start and gives the error message:

      "The app was unable to load a required virtual machine component. Please contact the publisher of this app for more information."

      Is there a specific kb that could have cause this? Any other solution?

      Regards
      Edvard

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      • D
        DeskShare_-_Support
        last edited by

        Updating to Auto FTP Manager version 5.31 or higher will fix the Virtual Component error. If you already have a license for version 5, it is a free update to 5.31.

        At the current time Microsoft KB3045999 is causing the error, though there may be other Microsoft Updates that will also cause this problem.

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