Skip to main content
Software to boost your productivity Deskshare
Download
Support Forum

Ask questions and find solutions to common problems.


Technical Support

Your complete reference to product technical support.


Lost License Key

Retrieve your purchase history using our automated system.

Articles

Read expert insights on how to get the most out of our software.


Video Tutorials and Manuals

Learn new features and functions with our easy to follow videos and guides.

Contact Us

Your direct line to chat with us.


About Deskshare

Discover our story and values

My Account Log In
Log In
    Deskshare Support Forum
    • Recent
    • Popular
    • Login

    Error when trying to use IP Camera

    Scheduled Pinned Locked Moved WebCam Monitor
    2 Posts 2 Posters 8.3k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A
      Arkarthurer
      last edited by

      I have a Sweex JA200010 IP camera which I am trying to setup within Webcam Monitor although am getting an error when trying to save. Its not in the list of cameras therefore I specify that it is a Generic Camera.

      I have entered the correct IP address, Port number, specified the URL as https://IP_ADDRESS:8080/Jpeg/CamImg.jpg

      When I click OK, it comes up with:

      Unable to obtain the JPGEG stream from the IP camera settings. Make sure that the settings are correct before continuing. Do you want to continue adding the IP camera anyway?

      I say Yes and it returns me to the previous form but it does not add the camera to the list.

      Thanks,
      Ark'

      1 Reply Last reply
      Reply Quote
      • D
        DeskShare_-_Support
        last edited by

        The problem is due the URL you have specified. You have to remove the "https://IP_ADDRESS:8080" part and give only "/Jpeg/CamImg.jpg". That should solve your problem.

        1 Reply Last reply
        Reply Quote

        Hello! It looks like you're interested in this conversation, but you're not signed in.

        Sign in with your Deskshare account to ask a question, reply, and get an email when someone answers. You will come back to exactly where you left off.

        With your input, this post could be even better 💗

        Register Login
        • 1 / 1
        • First post
          Last post