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    Email authentication settings

    Scheduled Pinned Locked Moved WebCam Monitor
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    • J
      jeanpier01
      last edited by

      Sorry my english but i'm italian
      When I setting E-mail Notification I push on SEND TEST MAIL and appears "504 unsupported AUTH security mechanism"
      why?
      where is the problem?

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      • D
        DeskShare_-_Support
        last edited by

        In order to help us find the cause of the problem, please send test mail from WebCam Monitor again. After you see the message "504 unsupported AUTH security mechanism", please click "View E-Mail Log". Copy the email log, and paste it into a reply to this thread on the forum.

        Thank you.

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        • J
          jeanpier01
          last edited by

          this is the log

          = Connecting to mail server.
          Remote host connection complete. [0, OK]
          = Connected.
          < 220 cp-out7.libero.it ESMTP Service ready

          EHLO nero
          < 250-cp-out7.libero.it
          < 250-DSN
          < 250-8BITMIME
          < 250-PIPELINING
          < 250-HELP
          < 250-AUTH DIGEST-MD5 PLAIN
          < 250-DELIVERBY 300
          < 250 SIZE 30000000
          AUTH LOGIN
          < 504 unsupported AUTH security mechanism

          thanks

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          • D
            DeskShare_-_Support
            last edited by

            Thank you for posting the log.

            Your mail server does not require you to log in to send messages.
            Uncheck the My Outgoing Mail Server requires login checkbox on the Settings tab and you should have no trouble sending mail from WebCam Monitor.

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