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    Cannot select AVI Settings

    Scheduled Pinned Locked Moved My Screen Recorder
    2 Posts 2 Posters 10.9k Views
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    • L
      Liam
      last edited by

      Hope anyone can help. When using My Screen Recorder Pro and attempting to change AVI Settings under settings, the program crashes.

      Has anyone encountered this problem and is it a known problem with a solution?

      Thanks

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      • D
        DeskShare_-_Support
        last edited by

        I would suggest that you upgrade your Windows DirectX to DirectX 9.0c.

        https://www.microsoft.com/downloads/details.aspx?familyid=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&displaylang=en

        If you already have the latest DirectX, I highly recommend you reinstall.

        After upgrading, reboot your PC.

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