Skip to main content
Software to boost your productivity Deskshare
Download
Support Forum

Ask questions and find solutions to common problems.


Technical Support

Your complete reference to product technical support.


Lost License Key

Retrieve your purchase history using our automated system.

Articles

Read expert insights on how to get the most out of our software.


Video Tutorials and Manuals

Learn new features and functions with our easy to follow videos and guides.

Contact Us

Your direct line to chat with us.


About Deskshare

Discover our story and values

My Account Log In
Log In
    Deskshare Support Forum
    • Recent
    • Popular
    • Login

    Too many e-mails are being generated

    Scheduled Pinned Locked Moved WebCam Monitor
    2 Posts 2 Posters 10.9k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • S
      salu
      last edited by

      When the motion detection detects a change it takes and then emails up to 5 photos per minute. My email server is being overloaded. This includes turning off monitoring manually on leaving and entering.

      Many thanks

      1 Reply Last reply
      Reply Quote
      • D
        DeskShare_-_Support
        last edited by

        WebCam Monitor's E-mail Notification Alert generates and sends an e-mail instantly when motion or noise is detected. It is important to report an alert as quickly as possible.

        If you want to reduce the amount of e-mail then you can simply reduce the Motion and Noise Sensitivity settings from Tools ] Options ] Monitoring.

        The size of the JPEG image that is part of the e-mail is only 3K. If you have enough bandwidth then it should be easy for you to receive these e-mails. There is a setting to reduce the JPEG quality to further reduce the size of the e-mail, which will result in a faster e-mail delivery. This setting is in the Take Snaps Settings (Tools ] Options ] Monitoring ] Snaps Configuration).

        1 Reply Last reply
        Reply Quote

        Hello! It looks like you're interested in this conversation, but you're not signed in.

        Sign in with your Deskshare account to ask a question, reply, and get an email when someone answers. You will come back to exactly where you left off.

        With your input, this post could be even better 💗

        Register Login
        • 1 / 1
        • First post
          Last post