You can play the mms stream using VLC or Flip4Mac, or install the Windows Media Components in Quicktime. Once you have either product installed, you can enter the following in your browser: mms://ipaddress:port/ You will get a prompt to use VLC, Flip4Mac, or Quicktime to open the stream. Make your selection and the stream should start to play after a few seconds of buffering.

Turning on broadcasting in Security Monitor Pro will allow you to view your cameras on a PC, iOS, or Android device using any player that supports a Windows Media stream. Here is more information on broadcasting your cameras: https://www.deskshare.com/help/smp/live-broadcast.aspx To view your cameras on iOS you can use the free app 'Streamer', and on Android 'Vplayer' and many other media players will work. If you would like a web interface, you can create a web page on your server and Security Monitor Pro can upload live images. We have another post with sample code for the web page.

Yes, you can have both in Security Monitor Pro. You can accomplish this by creating 2 connections to the camera. Add the camera the first time, and configure it for motion detection with the alerts you would like. Once that is working, add the camera again and configure your timed pictures.

Here is another way to use multiple monitors: Add all the cameras you want to view across multiple monitors. Click on the Full Preview icon on the tool bar. [image: Full_preview.png] The message "Full Preview Application" will be shown, click Yes. You will have your cameras displayed across all screens.

This issue is fixed in the latest updates.

You can also increase the playback speed using the playback settings. Slide the playback speed to the right to preview faster. Here is an illustration: [image: PlaybackSpeed.png]

One other possibility is that you might have entered the wrong HTTP port number. The Pan/Tilt commands need the correct HTTP port number to work.

You can use your Android smartphone with Security Monitor Pro. On your Android device, run the app IP Webcam. From Security Monitor Pro, select the camera brand "OEM" and the model "Android IP Cam". Use the IP and port number displayed on your Android screen to see the preview from your Android phone's camera. You can now configuring monitoring and alerts.

Yes, Security Monitor Pro supports custom camera preview layouts. You can right click on each preview and select 'detach'. You can then move each of the preview screens to any position on your monitor and resize it. In effect, you can create any layout you like. When you exit and restart Security Monitor Pro, it will remember the previous positions of your preview windows. Would you be willing to give us the necessary information to test the Mobotix i25 camera? After testing we will add support for your camera to Security Monitor Pro. Please fill out the information on this page: https://www.deskshare.com/camera-request.aspx

We are always adding support for new cameras to Security Monitor Pro. If you do not see your camera listed in our camera support list, you can try using one of the other supported camera models from the same manufacturer. If you are not able to connect the camera to Security Monitor Pro, please fill out the form on the camera request page and we will add your camera model to Security Monitor Pro on the next release.

You can configure your PC to restart after a power failure from your BIOS settings. After Windows is reloaded, use the software 'TweakUI' to log in automatically. In Security Monitor Pro, click Tools > Application Settings > General. Check the box for 'When Windows starts, launch Security Monitor Pro'. I also suggest selecting the box for 'When Security Monitor Pro launches, restart the previously running actions'. This procedure will recover your monitoring after a power loss or power cycle.

You can have Security Monitor Pro on your PC and view the live broadcast on your Mac book. There are 3 options - Install the Windows Media Player for Mac, use VLC player for Mac, or use Flip4Mac with Quicktime. From within any of those media players you can connect to a network stream and use the URL given in the Security Monitor Pro log window when you turn on broadcasting.

Security Monitor Pro will connect to your 4 remote IP cameras. You can use 1 dynamic DNS on the internet. Each camera will need it's own port number and you will need to map the port from your remote router to each camera.

Security Monitor Pro allows you to rotate video if your camera is mounted sideways or upside down. Please see the link on this page for an illustration: https://www.deskshare.com/help/smp/adding-ip-camera.aspx

Yes, Security Monitor Pro will view your cameras from two different DVR's. Make sure your DVR is on the supported list: https://www.deskshare.com/ip-cameras-manufacturers-models.aspx Add both DVRs and select the camera number. You can mix and match cameras between multiple DVRs. If your DVR is not listed, we can create a profile for it if you can make it accessible online. Please fill out this camera request page: https://www.deskshare.com/camera-request.aspx

If you PC reboots, you can use the free Microsoft utility TweakUI to have Windows log in. Add Security Monitor Pro to the startup group and it will automatically resume monitoring and recording as soon as it launches.

Security Monitor Pro will support all the resolutions available on supported cameras. For 3 IP cameras at 1920x1080 I recommend using a Core i5 CPU and a minimum of 4 GB of RAM. Increase the amount of RAM if you add additional cameras. Over 16 cameras, use a Core i7 CPU and at least 8GB of RAM.

Security Monitor Pro is relatively efficient with both CPU and RAM usage. The CPU usage depends on the resolution being captured from your cameras. For a 640x480 capture with 8 cameras, a Core i3 with 4GB of RAM is sufficient and a Core i5 is recommended. If you are capturing higher resolution such as 1280x1024, I suggest using at least a Core i5 processor with 8GB of RAM. You can use the evaluation version to test your cameras and CPU usage.

You can deactivate the serial number on your old PC, and then activate again on your new PC. To deactivate the serial number on your old PC, click Help > Deactivate Serial Number. Install the software on your new PC and use your original serial number to activate it. If you do not have an internet connection, please see this page on manual (offline) activation: https://www.deskshare.com/manual_act2.aspx

It sounds like your browser is not correctly registered as the default application for opening .url files. In your browser, select Tools > Internet Options > Programs. Click on the 'Make Default' button and it should reset the browser to defaults. Now, try launching Security Monitor Pro and you should be able to click on any support or other links.