The screen recording must be saved to a file on the hard drive before burning a CD. My Screen Recorder does not automatically burn a CD. You will have to use separate authoring software to create a CD.

Yes, we plan to release version 5.0 of Auto FTP Manager, which will support both SFTP and FTP over SSL (FTPS).

Auto FTP Manager version 5 is scheduled to be released within the next two months.

Anyone who purchases Auto FTP Manager after November 15 will receive a free upgrade when version 5 is released.

WebCam Monitor's Search function searches only cameras using port 80.

Please click Tools >> Options >> Camera Manager >> Add >> Next >> Add. Select the Toshiba IK-WB15a from the list of Camera Models. Enter the IP address and port number. If your camera requires a user name and password, be sure you have entered them correctly, then click Test.

The latest version already handles the schedule-related conflicts that you described. In the current version, a transfer profile will not start again until the previous session has been completed.

Please upgrade to the latest version of Auto FTP Manager. You can download the current version here:
https://www.deskshare.com/download_details.aspx?ID=15

This problem occurred in an old version of WebCam Monitor. Please upgrade to the current version. You can download the latest version of WebCam Monitor here:
https://www.deskshare.com/download_details.aspx?ID=12

Thank you for writing.

Yes, Security Monitor Pro can stream live video and audio on the web. In fact, it can stream from every connected camera simultaneously, which is a feature unique to this program. Each camera has its own URL. You can switch to watching a different camera simply by entering a different URL.

We have published an article, Configuring Your PC and Network for Internet Streaming, which you may find helpful.

You will need to create any camera groups yourself on a web page, referencing each by its unique URL.

Security Monitor Pro only works with IP cameras.

And yes, you can trigger alerts based on motion, sound, or both. Each camera can be configured with individual sensitivity settings and alerts.

We have tested the Axis 241Q 4-port video encoder, which will connect four analog security cameras to Security Monitor Pro over a network.

When you add a camera to Security Monitor Pro, give the IP address of the video encoder. Once you select the Axis 241Q profile, a drop-down list of 4 cameras will appear.

In My Screen Recorder Pro, you can use the Split feature to divide a recording into one hour segments and give them whatever names you choose.

However, we do like your idea, and we will include the ability to segment recordings on a time basis in a future version of My Screen Recorder Pro.

The most common cause of this problem is that your computer's IP address has changed. Most computers are assigned temporary IP addresses, which change periodically, especially when you turn off the computer. When this happens, you will no longer be able to see the Internet broadcast at the old IP address.

One way to solve this problem is to assign a domain name to your PC, which will remain the same even when the IP address changes. There are several free services, like no-ip.org and dyndns.org, which will assign a name to your PC. For instance, you could request sentoria123.no-ip.org. If WebCam Monitor is streaming using port 4601, you could always connect to the broadcast at https://sentoria123.no-ip.org.

Security Monitor Pro can receive audio and video from any directly-connected camera or webcam. A few IP cameras do support viewing of video with audio. There is no industry standard method for IP cameras to transmit sound. The manufacturers of the audio IP cameras are using various proprietary formats. Therefore, at this time Security Monitor Pro does not receive audio from IP cameras.

You can view My Screen Recorder and My Screen Recorder Pro recordings on a Mac that has the Windows Media Components for Macintosh installed. You can also convert any recording into QuickTime format using Auto Movie Creator or Digital Media Converter Pro. Any Mac can play QuickTime files.

You may find an article we published on this subject helpful:
https://www.deskshare.com/resources/articles/msrpro_distributingscreenrecordings.aspx

You can download Auto Movie Creator here:
https://www.deskshare.com/download_details.aspx?ID=25

You can download Digital Media Converter Pro here:
https://www.deskshare.com/download_details.aspx?ID=30

You can set Security Monitor Pro to start with Windows. A user must log in for the software to run and for recording to work. Instead of logging out, you can lock the Windows desktop. Security Monitor Pro will continue to run. Use either the Windows key + L or press Ctrl+Alt+Del and click Lock Computer to lock the desktop.

Thank you for posting the log.

Your mail server does not require you to log in to send messages.
Uncheck the My Outgoing Mail Server requires login checkbox on the Settings tab and you should have no trouble sending mail from WebCam Monitor.

In order to help us find the cause of the problem, please send test mail from WebCam Monitor again. After you see the message "504 unsupported AUTH security mechanism", please click "View E-Mail Log". Copy the email log, and paste it into a reply to this thread on the forum.

Thank you.

Using My Screen Recorder Pro you can combine any number of recordings into a single file. Just select the files to combine, right-click, and choose Join Files from the menu.

Yes, a significant flicker can trigger motion detection and cause an alert.

You may be able to eliminate the flicker. Click File >> Camera Properties and see whether your camera has a setting for "Anti-Flicker" or "Light Frequency". Make sure that it matches the frequency of the wall current where you are located: 60Hz in the USA, and 50Hz in Europe.

To back up your profiles, including schedules, just click the Export button on the tool bar. A directory will be created containing all the profiles you choose to export. You can use Import to restore these profiles later, if necessary.

If your networked IP camera does not appear on the list, we will be happy to add support for the camera to our software. In order to add support, we will need to test your camera. If you would like to have us support your camera in Security Monitor Pro, please mail the following information to DeskShare Support (support@deskshare.com

1. The camera's IP address. You can find your IP address here.
2. Any user name and password you have configured for your camera.

If your camera is on a local network (LAN), you will need to enable "Port Forwarding" so that our developers can test your camera. Instructions for forwarding the appropriate ports are available here:

     [https://www.portforward.com/default.htm](https://www.portforward.com/default.htm)

The standard for AVI files limits their size to 2 gigabytes. For this reason, both My Screen Recorder and My Screen Recorder Pro will automatically start a new file when the current recording reaches a length of 1.9 gb. There is no limit on the size of WMV files, and in My Screen Recorder Pro you can join multiple 1.9 gb AVI files into a single WMV file of any length.

We have changed to a new activation system for Auto FTP Manager. If you own version 4.x of the program, please contact us using the Contact Form, and send us a copy of your email receipt for the purchase. We will send you an updated serial number.