You can use rotation as explained here:
https://www.deskshare.com/help/wcm/editingWebcams.aspx

You can also flip horizontal and vertical from the camera controls that are built in with your webcam drivers.

It sounds like your browser is not correctly registered as the default application for opening .url files. In your browser, select Tools > Internet Options > Programs. Click on the 'Make Default' button and it should reset the browser to defaults.

Now, try launching Security Monitor Pro and you should be able to click on any support or other links.

Yes, you can use the external drive as storage.

Launch Security Monitor Pro, click Tools > Application Settings. Under the Media File Options click Browse and select the drive you would like to save recordings on.

Security Monitor Pro can send through most mail services, you will need the correct SMTP settings.

The outgoing SMTP server settings for sending mail using Windows Live Hotmail are:

Windows Live Hotmail SMTP server address: smtp.live.com
Windows Live Hotmail SMTP user name: Your complete Windows Live Hotmail email address
("me@hotmail.com" or "me@live.com" for instance)
Windows Live Hotmail SMTP password: Your Windows Live Hotmail password
Windows Live Hotmail SMTP port: 587
Windows Live Hotmail SMTP TLS/SSL required: yes

These settings will work in Security Monitor Pro. Please see our forums for GMail, Yahoo, and other mail service settings.

Auto FTP Manager will automatically switch based on the file being transferred if you are connecting to a Unix FTP server. Transfers to Windows FTP servers are generally in all binary mode.

You can change the transfer mode manually. Click File > Settings > Transfer Mode. Change the mode from Auto to Ascii or Binary. More details about setting the transfer mode is available here:
https://www.deskshare.com/help/afm/TransferModeSettings.aspx

Some microphones may not reset correctly after training. When training is completed, exit from Dictation Pro and restart it. Click on the microphone icon in the toolbar to turn on the microphone and then begin dictating.

My Screen Recorder saves recordings to the My Recordings folder inside your My Documents folder.

Once you have located your recording, you can send it as an attachment using your regular email software. I recommend using the default WMV format for your recordings or if you are using My Screen Recorder Pro, use the MP4 format.

WebCam Monitor will record audio from your webcam unless the audio is disabled.

Remote Desktop disables audio in the default configuration. Start Remote Desktop and click the Options pull down in the bottom left of the connection screen. Click on the Local Resources tab and click on 'Settings for Remote Audio'. Change the remote audio to play on remote computer. You should now be able to capture audio.

There are several alternative to Remote Desktop such as TeamViewer, VNC, or LogMeIn that do not interfere with audio.

Security Monitor Pro can remove old recordings based on a number of days, or when there is below a certain amount of space left on your hard drive.

You can set the deletion from the General Settings. Please see this page for an illustration - https://www.deskshare.com/help/smp/general-settings.aspx

Yes, you can use the email function to send a message with an image. Set the actions in Security Monitor Pro to send email on motion detection. Set the email address to the SMS gateway for your phone. For example, for Verizon the email to SMS is 'phonenumber@vtext.com' and AT&T is 'phonenumber@mms.att.net'

Here is a current list of email to SMS gateways:
[code]Carrier Region Mail-to-SMS gateway
Aircel India number@aircel.co.in
Airtel India number@airtelap.com
Airtel India number@airtelkk.com
Airfire Mobile U.S. number@sms.airfiremobile.com
Alaska Comm. U.S. number@msg.acsalaska.com
Aliant Canada number@sms.wirefree.informe.ca
Alltel U.S. number@mms.alltelwireless.com
Verizon Alltel U.S. number@message.Alltel.com
Altiria Spain info@altiria.com
Ameritech U.S. number@paging.acswireless.com
Andhra Pradesh AirTel India 91number@airtelap.com
Andhra Pradesh Idea India number@ideacellular.net
Assurance Wireless U.S. number@vmobl.com
AT&T Mobility U.S. domestic-number@mms.att.net
AT&T Enterprise Paging U.S. number@page.att.net
Beeline (Russia) Russia number@sms.beemail.ru
Bell Mobility & Solo Canada number@txt.bell.ca or
BellSouth U.S. number@bellS..cl
Bluegrass Cellular U.S. number@mms.myblueworks.com
Boost Mobile U.S. number@myboostmobile.com
Bouygues Telecom France number@mms.bouyguestelecom.fr
Box Internet Services Switzerland number@mms.boxis.net
SFR France number@sfr.fr
C Beyond U.S. number@cbeyond.sprintpcs.com
Cellcom U.S. number@cellcom.quiktxt.com
Cellular South U.S. number@cS.1.com
Centennial Wireless U.S. number@cwemail.com
Chariton Valley U.S. number@sms.cvalley.net
Chat Mobility U.S. number@mail.msgsender.com
Chennai Skycell India 919840number@airtelchennai.com
Chennai RPG Cellular India 9841number@rpgmail.net
China Mobile China number@139.com
Cincinnati Bell U.S. number@mms.gocbw.com (MMS)
Cingular (Postpaid) U.S. number@cingular.com
Claro Brazil number@clarotorpedo.com.br
Claro Nicaragua number@ideasclaro-ca.com
Claro Puerto Rico number@vtexto.com
Cleartalk U.S. number@sms.cleartalk.us
Claro Colombia number@iclaro.com.co
Consumer Cellular U.S. number@cingularme.com
Cricket U.S. number@mms.mycricket.com (MMS)
C Spire Wireless U.S. number@cspire1.com
Accessyou Hong Kong number@messaging.accessyou.com
CSL Hong Kong number@mgw.mmsc1.hkcsl.com
CTI Móvil (Now Claro) Argentina number@sms.ctimovil.com.ar
Delhi Airtel India 919810number@airtelmail.com
Digicel (Dominica) Dominica no-area-codenumber@digitextdm.com
DTC U.S. number@sms.advantagecell.net
E-Plus Germany 0number@smsmail.eplus.de
Edge Wireless U.S. number@sms.edgewireless.com
Element Mobil

Auto FTP Manager will transfer all files, folders, and sub-folders by default. You may have a need for certain files to be uploaded to a folder outside the normal tree structure.

You can create a profile for specific files to be sent to a remote FTP folder. Create a second or third, or more, automated transfer profile that each specify the correct folder for transfer. Auto FTP Manager does not limit the number of automated transfer profiles you can create.

Yes, we can add support for your TrendNet IP302 camera.

Please fill out the camera support form on this page:
https://www.deskshare.com/camera-request.aspx

There is a method to enter all your cameras in Security Monitor Pro and view 32 of them at a time. Enter the first set of 32 cameras, and save the camera profiles as a backup. Enter the second set of cameras and create a new backup. Do the same for the 3rd set of cameras. When you want to view the first set, simply restore the backup and you can preview or record from that set. Security Monitor Pro supports a maximum of 32 cameras at a time.

You may not have been reviewing and the removing the Auto FTP Manager log files files for a very long time.

If you do not need to view the logs, turn off logging from File > Settings Transfer Log. Next, backup the profiles from File > Backup Profiles, then restore them from File > Restore Profiles. This will reduce the size of the Profile.fdb quickly.

The recording file format in Security Monitor Pro was changed from Window Media to MPEG4 in version 5.2

Most PC's will already have all necessary codecs to play back the MP4 recordings. If your PC is not able to play back the files, installing the codec pack from this location will fix the issue:
https://www.deskshare.com/download/codecpack.exe

Yes, Auto FTP Manager can run the scheduled transfers as a service.

When you create the schedule, assign a username and password to run the schedule. Please see this page for an illustration:
https://www.deskshare.com/help/afm/ScheduledProfiles.aspx

Once the username and password is assigned, the schedule will execute even when Windows is logged off.

Yes, Security Monitor Pro has a setting for full screen preview.

Click on Tools > Application Settings. Check the box for 'When Windows starts, launch Security Monitor Pro in:' and use the pull down to select 'Full Preview'

Using the correct recording screen resolution for Youtube will produce video that does not appear stretched and does not have any black bars at the top or bottom.

There are two ways to set the correct resolution. My Screen Recorder allows you to change the screen resolution before beginning recording or to record just a specific region of the screen. You can change the resolution before recording from the Settings.

To record just a portion of the screen, use custom region screen recording.

These are the display dimensions for Youtube:
720p: 1280x720
480p: 854x480
360p: 640x360
240p: 426x240

Text Speaker allows pauses of different lengths within your text.

The default timing after a comma is a half second while after a period it is 1 second. Text Speaker allows you to enter a customized pause in your text. Put the cursor at the position where you want to add pause of expected length. Click Edit >> Insert Pause. Use one of the predefined pauses from .25 seconds to 5 seconds or click on user defined and enter the amount of time you would like.

You can easily set the speed of the voice at the beginning of the document. To have passages that play at different speeds, you can place them into separate documents, each with it's own speed.

Auto FTP Manager is able to select files based on date.

You can select files that have been modified today using the file filters. Please see this page for details:
https://www.deskshare.com/help/afm/Filters.aspx

Yes, Security Monitor Pro will allow you to view any of the camera previews in a separate window.

You can detach the window by right-clicking on the preview window and selecting 'Detach Camera'. The detached camera window can be located on any monitor in any position.