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Skip to main content Software to boost your productivity Deskshare Unread Recent Popular S sushh Bookmarks Edit Profile Settings Post Queue Deskshare Support Forum S Deskshare Support Forum My Screen Recorder K Support for 64 bit Windows 8 My Screen Recorder 2 Dec 24, 2012, 3:36 AM Nov 10, 2012, 12:22 AM E Not able to record sound My Screen Recorder 11 May 30, 2008, 2:56 AM Jul 29, 2006, 9:13 AM S Black Screen Problem My Screen Recorder 4 Jan 15, 2008, 4:30 AM Aug 13, 2007, 5:06 AM A Recording Video from Media Player My Screen Recorder 3 Jan 18, 2010, 1:33 AM Mar 2, 2004, 7:41 PM C Need help recording desktop audio My Screen Recorder 3 Oct 23, 2009, 1:51 PM Mar 8, 2009, 10:18 AM F Choppy video playback My Screen Recorder 2 Dec 2, 2005, 7:44 PM Dec 1, 2005, 5:32 PM T How to Capture Video clips you see on the web My Screen Recorder 2 Mar 18, 2008, 8:30 PM Mar 15, 2008, 7:00 PM A Can I record from Realplayer? My Screen Recorder 2 Apr 16, 2005, 2:45 AM Apr 15, 2005, 12:37 PM B Screen resolution for DVD distribution My Screen Recorder 2 Apr 10, 2004, 2:12 AM Apr 9, 2004, 8:46 AM M How can I turn off the system debugger on Windows XP? My Screen Recorder 2 Oct 13, 2011, 12:44 AM Oct 11, 2011, 8:19 PM L Make a video of a Powerpoint presentation that includes a webcam image My Screen Recorder 2 Nov 4, 2011, 1:48 AM Oct 17, 2011, 7:43 PM M Static in audio recording using speakers My Screen Recorder 4 Dec 7, 2005, 8:39 PM Dec 5, 2005, 9:43 AM H Record from speakers: Audio device not available? My Screen Recorder 2 Jul 29, 2008, 3:39 AM Jul 28, 2008, 5:02 PM J Can I add narration to a video already recorded? My Screen Recorder 2 Nov 13, 2010, 10:08 PM Nov 7, 2010, 9:42 PM D Recording high resolution games My Screen Recorder 4 Jan 8, 2007, 4:49 PM Nov 15, 2005, 1:20 AM D Screen resolution My Screen Recorder 4 May 27, 2006, 9:33 PM Mar 21, 2006, 10:49 PM J capturing swf (flash files) My Screen Recorder 4 May 30, 2008, 3:02 AM Nov 26, 2007, 8:29 AM T Ring buffer for recording My Screen Recorder 4 Dec 5, 2007, 12:30 AM Nov 29, 2007, 4:11 PM B Slow Motion My Screen Recorder 2 Jun 25, 2008, 3:37 AM Jun 24, 2008, 5:11 AM A Tip For Us Idiots: Perfect HQ Large Size Video Capture with MSR/MSR Pro My Screen Recorder 2 Oct 1, 2007, 10:39 PM Sep 30, 2007, 3:46 AM 1 2 3 4 5 12 13 Home | Support | About Deskshare | Privacy Policy | Contact Us Copyright Deskshare Inc. All rights reserved. testtttt Hello! This forum uses a post queue system, since you are a new user your post will be hidden until it is approved by our moderation team. Enter your post content here, drag and drop images Skip to main content Software to boost your productivity Deskshare Unread Recent Popular S sushh Bookmarks Edit Profile Settings Post Queue Deskshare Support Forum S Deskshare Support Forum My Screen Recorder K Support for 64 bit Windows 8 My Screen Recorder 2 Dec 24, 2012, 3:36 AM Nov 10, 2012, 12:22 AM E Not able to record sound My Screen Recorder 11 May 30, 2008, 2:56 AM Jul 29, 2006, 9:13 AM S Black Screen Problem My Screen Recorder 4 Jan 15, 2008, 4:30 AM Aug 13, 2007, 5:06 AM A Recording Video from Media Player My Screen Recorder 3 Jan 18, 2010, 1:33 AM Mar 2, 2004, 7:41 PM C Need help recording desktop audio My Screen Recorder 3 Oct 23, 2009, 1:51 PM Mar 8, 2009, 10:18 AM F Choppy video playback My Screen Recorder 2 Dec 2, 2005, 7:44 PM Dec 1, 2005, 5:32 PM T How to Capture Video clips you see on the web My Screen Recorder 2 Mar 18, 2008, 8:30 PM Mar 15, 2008, 7:00 PM A Can I record from Realplayer? My Screen Recorder 2 Apr 16, 2005, 2:45 AM Apr 15, 2005, 12:37 PM B Screen resolution for DVD distribution My Screen Recorder 2 Apr 10, 2004, 2:12 AM Apr 9, 2004, 8:46 AM M How can I turn off the system debugger on Windows XP? My Screen Recorder 2 Oct 13, 2011, 12:44 AM Oct 11, 2011, 8:19 PM L Make a video of a Powerpoint presentation that includes a webcam image My Screen Recorder 2 Nov 4, 2011, 1:48 AM Oct 17, 2011, 7:43 PM M Static in audio recording using speakers My Screen Recorder 4 Dec 7, 2005, 8:39 PM Dec 5, 2005, 9:43 AM H Record from speakers: Audio device not available? My Screen Recorder 2 Jul 29, 2008, 3:39 AM Jul 28, 2008, 5:02 PM J Can I add narration to a video already recorded? My Screen Recorder 2 Nov 13, 2010, 10:08 PM Nov 7, 2010, 9:42 PM D Recording high resolution games My Screen Recorder 4 Jan 8, 2007, 4:49 PM Nov 15, 2005, 1:20 AM D Screen resolution My Screen Recorder 4 May 27, 2006, 9:33 PM Mar 21, 2006, 10:49 PM J capturing swf (flash files) My Screen Recorder 4 May 30, 2008, 3:02 AM Nov 26, 2007, 8:29 AM T Ring buffer for recording My Screen Recorder 4 Dec 5, 2007, 12:30 AM Nov 29, 2007, 4:11 PM B Slow Motion My Screen Recorder 2 Jun 25, 2008, 3:37 AM Jun 24, 2008, 5:11 AM A Tip For Us Idiots: Perfect HQ Large Size Video Capture with MSR/MSR Pro My Screen Recorder 2 Oct 1, 2007, 10:39 PM Sep 30, 2007, 3:46 AM 1 2 3 4 5 12 13 Home | Support | About Deskshare | Privacy Policy | Contact Us Copyright Deskshare Inc. All rights reserved. testtttt Hello! This forum uses a post queue system, since you are a new user your post will be hidden until it is approved by our moderation team. Enter your post content here, drag and drop images Skip to main content Software to boost your productivity Deskshare Unread Recent Popular S sushh Bookmarks Edit Profile Settings Post Queue Deskshare Support Forum S Deskshare Support Forum My Screen Recorder K Support for 64 bit Windows 8 My Screen Recorder 2 Dec 24, 2012, 3:36 AM Nov 10, 2012, 12:22 AM E Not able to record sound My Screen Recorder 11 May 30, 2008, 2:56 AM Jul 29, 2006, 9:13 AM S Black Screen Problem My Screen Recorder 4 Jan 15, 2008, 4:30 AM Aug 13, 2007, 5:06 AM A Recording Video from Media Player My Screen Recorder 3 Jan 18, 2010, 1:33 AM Mar 2, 2004, 7:41 PM C Need help recording desktop audio My Screen Recorder 3 Oct 23, 2009, 1:51 PM Mar 8, 2009, 10:18 AM F Choppy video playback My Screen Recorder 2 Dec 2, 2005, 7:44 PM Dec 1, 2005, 5:32 PM T How to Capture Video clips you see on the web My Screen Recorder 2 Mar 18, 2008, 8:30 PM Mar 15, 2008, 7:00 PM A Can I record from Realplayer? My Screen Recorder 2 Apr 16, 2005, 2:45 AM Apr 15, 2005, 12:37 PM B Screen resolution for DVD distribution My Screen Recorder 2 Apr 10, 2004, 2:12 AM Apr 9, 2004, 8:46 AM M How can I turn off the system debugger on Windows XP? My Screen Recorder 2 Oct 13, 2011, 12:44 AM Oct 11, 2011, 8:19 PM L Make a video of a Powerpoint presentation that includes a webcam image My Screen Recorder 2 Nov 4, 2011, 1:48 AM Oct 17, 2011, 7:43 PM M Static in audio recording using speakers My Screen Recorder 4 Dec 7, 2005, 8:39 PM Dec 5, 2005, 9:43 AM H Record from speakers: Audio device not available? My Screen Recorder 2 Jul 29, 2008, 3:39 AM Jul 28, 2008, 5:02 PM J Can I add narration to a video already recorded? My Screen Recorder 2 Nov 13, 2010, 10:08 PM Nov 7, 2010, 9:42 PM D Recording high resolution games My Screen Recorder 4 Jan 8, 2007, 4:49 PM Nov 15, 2005, 1:20 AM D Screen resolution My Screen Recorder 4 May 27, 2006, 9:33 PM Mar 21, 2006, 10:49 PM J capturing swf (flash files) My Screen Recorder 4 May 30, 2008, 3:02 AM Nov 26, 2007, 8:29 AM T Ring buffer for recording My Screen Recorder 4 Dec 5, 2007, 12:30 AM Nov 29, 2007, 4:11 PM B Slow Motion My Screen Recorder 2 Jun 25, 2008, 3:37 AM Jun 24, 2008, 5:11 AM A Tip For Us Idiots: Perfect HQ Large Size Video Capture with MSR/MSR Pro My Screen Recorder 2 Oct 1, 2007, 10:39 PM Sep 30, 2007, 3:46 AM 1 2 3 4 5 12 13 Home | Support | About Deskshare | Privacy Policy | Contact Us Copyright Deskshare Inc. All rights reserved. testtttt Hello! This forum uses a post queue system, since you are a new user your post will be hidden until it is approved by our moderation team. Enter your post content here, drag and drop images

This forum uses a post queue system, since you are a new user your post will be hidden until it is approved by our moderation team.This forum uses a post queue system, since you are a new user your post will be hidden until it is approved by our moderation team.This forum uses a post queue system, since you are a new user your post will be hidden until it is approved by our moderation team.This forum uses a post queue system, since you are a new user your post will be hidden until it is approved by our moderation team.This forum uses a post queue system, since you are a new user your post will be hidden until it is approved by our moderation team.This forum uses a post queue system, since you are a new user your post will be hidden until it is approved by our moderation team.

                                                                 

Support Forum Session 188 Bug 1 Title Notifications page Filter still offers Tags after tags were removed forum-wide Description From the forum home page, open the notification icon, then choose All notifications to open the Notifications page. The Filter control defaults to All. Opening it shows options including Topics, replies, tags, categories, chats, group chats, public chats, follows, upvotes, awards, and mentions. Tags are not part of the Deskshare support-forum model. They were removed from other surfaces by business decision. Keeping Tags in the notifications filter is inconsistent and must be removed. Steps to Reproduce 1. Open: https://test.deskshare.com/forums/ 2. On the home page, tap the notification icon. 3. In the notifications popup, choose All notifications. 4. On the Notifications page, locate the Filter control (default: All). 5. Open the Filter dropdown. 6. Observe that Tags is listed among the filter options. Actual Behavior • The Notifications Filter dropdown includes Tags. • Tags are already removed or hidden everywhere else on the forum by business decision. • Users can select a Tags notification filter for a feature that is not offered. Expected Behavior • Remove Tags from the Notifications page Filter options. • The filter list must only include notification types that match features Deskshare actually offers. • Behavior must stay consistent with the forum-wide no-tags decision already applied on other pages. Bug 2 Title New Topic composer shows Select category while the dropdown lists products Description From the forum, open Unread with no unread topics so the page shows There are no unread topics. Click New Topic to open the compose dialog. At the top left of that dialog, the control is labeled Select category. Opening it shows the product list, not a generic category taxonomy. The label does not match the content. Deskshare's support forum treats these entries as products, and other filters already use product wording. The composer control must say product, not category. Steps to Reproduce 7. Open: https://test.deskshare.com/forums/ 8. Click the Unread icon in the sub-navigation. 9. Ensure there are no unread topics so the page shows There are no unread topics. 10. Click New Topic. 11. In the compose popup, look at the top-left selector control. 12. Observe that it says Select category. 13. Open the control and observe that the list contains products. Actual Behavior • The New Topic composer selector is labeled Select category. • The dropdown list shows Deskshare products. • The label does not match what the user is selecting. Expected Behavior • The composer selector must read Select product (or Select a product), not Select category. • Wording must stay consistent with other product selectors on the forum. • The dropdown may continue to list the same product entries; only the incorrect category label must change. Open support forum in rOpen support Forum URL in a test mode. And that is also open on a mobile responsive mode. Then scroll to the bottom status bar and there observe that. The bottom. Status bar. UI is not properly aligned. Support Forum Session 188 Bug 1 Title Notifications page Filter still offers Tags after tags were removed forum-wide Description From the forum home page, open the notification icon, then choose All notifications to open the Notifications page. The Filter control defaults to All. Opening it shows options including Topics, replies, tags, categories, chats, group chats, public chats, follows, upvotes, awards, and mentions. Tags are not part of the Deskshare support-forum model. They were removed from other surfaces by business decision. Keeping Tags in the notifications filter is inconsistent and must be removed. Steps to Reproduce 1. Open: https://test.deskshare.com/forums/ 2. On the home page, tap the notification icon. 3. In the notifications popup, choose All notifications. 4. On the Notifications page, locate the Filter control (default: All). 5. Open the Filter dropdown. 6. Observe that Tags is listed among the filter options. Actual Behavior • The Notifications Filter dropdown includes Tags. • Tags are already removed or hidden everywhere else on the forum by business decision. • Users can select a Tags notification filter for a feature that is not offered. Expected Behavior • Remove Tags from the Notifications page Filter options. • The filter list must only include notification types that match features Deskshare actually offers. • Behavior must stay consistent with the forum-wide no-tags decision already applied on other pages. Bug 2 Title New Topic composer shows Select category while the dropdown lists products Description From the forum, open Unread with no unread topics so the page shows There are no unread topics. Click New Topic to open the compose dialog. At the top left of that dialog, the control is labeled Select category. Opening it shows the product list, not a generic category taxonomy. The label does not match the content. Deskshare's support forum treats these entries as products, and other filters already use product wording. The composer control must say product, not category. Steps to Reproduce 7. Open: https://test.deskshare.com/forums/ 8. Click the Unread icon in the sub-navigation. 9. Ensure there are no unread topics so the page shows There are no unread topics. 10. Click New Topic. 11. In the compose popup, look at the top-left selector control. 12. Observe that it says Select category. 13. Open the control and observe that the list contains products. Actual Behavior • The New Topic composer selector is labeled Select category. • The dropdown list shows Deskshare products. • The label does not match what the user is selecting. Expected Behavior • The composer selector must read Select product (or Select a product), not Select category. • Wording must stay consistent with other product selectors on the forum. • The dropdown may continue to list the same product entries; only the incorrect category label must change. Open support forum in rOpen support Forum URL in a test mode. And that is also open on a mobile responsive mode. Then scroll to the bottom status bar and there observe that. The bottom. Status bar. UI is not properly aligned. Support Forum Session 188 Bug 1 Title Notifications page Filter still offers Tags after tags were removed forum-wide Description From the forum home page, open the notification icon, then choose All notifications to open the Notifications page. The Filter control defaults to All. Opening it shows options including Topics, replies, tags, categories, chats, group chats, public chats, follows, upvotes, awards, and mentions. Tags are not part of the Deskshare support-forum model. They were removed from other surfaces by business decision. Keeping Tags in the notifications filter is inconsistent and must be removed. Steps to Reproduce 1. Open: https://test.deskshare.com/forums/ 2. On the home page, tap the notification icon. 3. In the notifications popup, choose All notifications. 4. On the Notifications page, locate the Filter control (default: All). 5. Open the Filter dropdown. 6. Observe that Tags is listed among the filter options. Actual Behavior • The Notifications Filter dropdown includes Tags. • Tags are already removed or hidden everywhere else on the forum by business decision. • Users can select a Tags notification filter for a feature that is not offered. Expected Behavior • Remove Tags from the Notifications page Filter options. • The filter list must only include notification types that match features Deskshare actually offers. • Behavior must stay consistent with the forum-wide no-tags decision already applied on other pages. Bug 2 Title New Topic composer shows Select category while the dropdown lists products Description From the forum, open Unread with no unread topics so the page shows There are no unread topics. Click New Topic to open the compose dialog. At the top left of that dialog, the control is labeled Select category. Opening it shows the product list, not a generic category taxonomy. The label does not match the content. Deskshare's support forum treats these entries as products, and other filters already use product wording. The composer control must say product, not category. Steps to Reproduce 7. Open: https://test.deskshare.com/forums/ 8. Click the Unread icon in the sub-navigation. 9. Ensure there are no unread topics so the page shows There are no unread topics. 10. Click New Topic. 11. In the compose popup, look at the top-left selector control. 12. Observe that it says Select category. 13. Open the control and observe that the list contains products. Actual Behavior • The New Topic composer selector is labeled Select category. • The dropdown list shows Deskshare products. • The label does not match what the user is selecting. Expected Behavior • The composer selector must read Select product (or Select a product), not Select category. • Wording must stay consistent with other product selectors on the forum. • The dropdown may continue to list the same product entries; only the incorrect category label must change. Open support forum in rOpen support Forum URL in a test mode. And that is also open on a mobile responsive mode. Then scroll to the bottom status bar and there observe that. The bottom. Status bar. UI is not properly aligned. Support Forum Session 188 Bug 1 Title Notifications page Filter still offers Tags after tags were removed forum-wide Description From the forum home page, open the notification icon, then choose All notifications to open the Notifications page. The Filter control defaults to All. Opening it shows options including Topics, replies, tags, categories, chats, group chats, public chats, follows, upvotes, awards, and mentions. Tags are not part of the Deskshare support-forum model. They were removed from other surfaces by business decision. Keeping Tags in the notifications filter is inconsistent and must be removed. Steps to Reproduce 1. Open: https://test.deskshare.com/forums/ 2. On the home page, tap the notification icon. 3. In the notifications popup, choose All notifications. 4. On the Notifications page, locate the Filter control (default: All). 5. Open the Filter dropdown. 6. Observe that Tags is listed among the filter options. Actual Behavior • The Notifications Filter dropdown includes Tags. • Tags are already removed or hidden everywhere else on the forum by business decision. • Users can select a Tags notification filter for a feature that is not offered. Expected Behavior • Remove Tags from the Notifications page Filter options. • The filter list must only include notification types that match features Deskshare actually offers. • Behavior must stay consistent with the forum-wide no-tags decision already applied on other pages. Bug 2 Title New Topic composer shows Select category while the dropdown lists products Description From the forum, open Unread with no unread topics so the page shows There are no unread topics. Click New Topic to open the compose dialog. At the top left of that dialog, the control is labeled Select category. Opening it shows the product list, not a generic category taxonomy. The label does not match the content. Deskshare's support forum treats these entries as products, and other filters already use product wording. The composer control must say product, not category. Steps to Reproduce 7. Open: https://test.deskshare.com/forums/ 8. Click the Unread icon in the sub-navigation. 9. Ensure there are no unread topics so the page shows There are no unread topics. 10. Click New Topic. 11. In the compose popup, look at the top-left selector control. 12. Observe that it says Select category. 13. Open the control and observe that the list contains products. Actual Behavior • The New Topic composer selector is labeled Select category. • The dropdown list shows Deskshare products. • The label does not match what the user is selecting. Expected Behavior • The composer selector must read Select product (or Select a product), not Select category. • Wording must stay consistent with other product selectors on the forum. • The dropdown may continue to list the same product entries; only the incorrect category label must change. Open support forum in rOpen support Forum URL in a test mode. And that is also open on a mobile responsive mode. Then scroll to the bottom status bar and there observe that. The bottom. Status bar. UI is not properly aligned. Support Forum Session 188 Bug 1 Title Notifications page Filter still offers Tags after tags were removed forum-wide Description From the forum home page, open the notification icon, then choose All notifications to open the Notifications page. The Filter control defaults to All. Opening it shows options including Topics, replies, tags, categories, chats, group chats, public chats, follows, upvotes, awards, and mentions. Tags are not part of the Deskshare support-forum model. They were removed from other surfaces by business decision. Keeping Tags in the notifications filter is inconsistent and must be removed. Steps to Reproduce 1. Open: https://test.deskshare.com/forums/ 2. On the home page, tap the notification icon. 3. In the notifications popup, choose All notifications. 4. On the Notifications page, locate the Filter control (default: All). 5. Open the Filter dropdown. 6. Observe that Tags is listed among the filter options. Actual Behavior • The Notifications Filter dropdown includes Tags. • Tags are already removed or hidden everywhere else on the forum by business decision. • Users can select a Tags notification filter for a feature that is not offered. Expected Behavior • Remove Tags from the Notifications page Filter options. • The filter list must only include notification types that match features Deskshare actually offers. • Behavior must stay consistent with the forum-wide no-tags decision already applied on other pages. Bug 2 Title New Topic composer shows Select category while the dropdown lists products Description From the forum, open Unread with no unread topics so the page shows There are no unread topics. Click New Topic to open the compose dialog. At the top left of that dialog, the control is labeled Select category. Opening it shows the product list, not a generic category taxonomy. The label does not match the content. Deskshare's support forum treats these entries as products, and other filters already use product wording. The composer control must say product, not category. Steps to Reproduce 7. Open: https://test.deskshare.com/forums/ 8. Click the Unread icon in the sub-navigation. 9. Ensure there are no unread topics so the page shows There are no unread topics. 10. Click New Topic. 11. In the compose popup, look at the top-left selector control. 12. Observe that it says Select category. 13. Open the control and observe that the list contains products. Actual Behavior • The New Topic composer selector is labeled Select category. • The dropdown list shows Deskshare products. • The label does not match what the user is selecting. Expected Behavior • The composer selector must read Select product (or Select a product), not Select category. • Wording must stay consistent with other product selectors on the forum. • The dropdown may continue to list the same product entries; only the incorrect category label must change. Open support forum in rOpen support Forum URL in a test mode. And that is also open on a mobile responsive mode. Then scroll to the bottom status bar and there observe that. The bottom. Status bar. UI is not properly aligned. Support Forum Session 188 Bug 1 Title Notifications page Filter still offers Tags after tags were removed forum-wide Description From the forum home page, open the notification icon, then choose All notifications to open the Notifications page. The Filter control defaults to All. Opening it shows options including Topics, replies, tags, categories, chats, group chats, public chats, follows, upvotes, awards, and mentions. Tags are not part of the Deskshare support-forum model. They were removed from other surfaces by business decision. Keeping Tags in the notifications filter is inconsistent and must be removed. Steps to Reproduce 1. Open: https://test.deskshare.com/forums/ 2. On the home page, tap the notification icon. 3. In the notifications popup, choose All notifications. 4. On the Notifications page, locate the Filter control (default: All). 5. Open the Filter dropdown. 6. Observe that Tags is listed among the filter options. Actual Behavior • The Notifications Filter dropdown includes Tags. • Tags are already removed or hidden everywhere else on the forum by business decision. • Users can select a Tags notification filter for a feature that is not offered. Expected Behavior • Remove Tags from the Notifications page Filter options. • The filter list must only include notification types that match features Deskshare actually offers. • Behavior must stay consistent with the forum-wide no-tags decision already applied on other pages. Bug 2 Title New Topic composer shows Select category while the dropdown lists products Description From the forum, open Unread with no unread topics so the page shows There are no unread topics. Click New Topic to open the compose dialog. At the top left of that dialog, the control is labeled Select category. Opening it shows the product list, not a generic category taxonomy. The label does not match the content. Deskshare's support forum treats these entries as products, and other filters already use product wording. The composer control must say product, not category. Steps to Reproduce 7. Open: https://test.deskshare.com/forums/ 8. Click the Unread icon in the sub-navigation. 9. Ensure there are no unread topics so the page shows There are no unread topics. 10. Click New Topic. 11. In the compose popup, look at the top-left selector control. 12. Observe that it says Select category. 13. Open the control and observe that the list contains products. Actual Behavior • The New Topic composer selector is labeled Select category. • The dropdown list shows Deskshare products. • The label does not match what the user is selecting. Expected Behavior • The composer selector must read Select product (or Select a product), not Select category. • Wording must stay consistent with other product selectors on the forum. • The dropdown may continue to list the same product entries; only the incorrect category label must change. Open support forum in rOpen support Forum URL in a test mode. And that is also open on a mobile responsive mode. Then scroll to the bottom status bar and there observe that. The bottom. Status bar. UI is not properly aligned. Support Forum Session 188 Bug 1 Title Notifications page Filter still offers Tags after tags were removed forum-wide Description From the forum home page, open the notification icon, then choose All notifications to open the Notifications page. The Filter control defaults to All. Opening it shows options including Topics, replies, tags, categories, chats, group chats, public chats, follows, upvotes, awards, and mentions. Tags are not part of the Deskshare support-forum model. They were removed from other surfaces by business decision. Keeping Tags in the notifications filter is inconsistent and must be removed. Steps to Reproduce 1. Open: https://test.deskshare.com/forums/ 2. On the home page, tap the notification icon. 3. In the notifications popup, choose All notifications. 4. On the Notifications page, locate the Filter control (default: All). 5. Open the Filter dropdown. 6. Observe that Tags is listed among the filter options. Actual Behavior • The Notifications Filter dropdown includes Tags. • Tags are already removed or hidden everywhere else on the forum by business decision. • Users can select a Tags notification filter for a feature that is not offered. Expected Behavior • Remove Tags from the Notifications page Filter options. • The filter list must only include notification types that match features Deskshare actually offers. • Behavior must stay consistent with the forum-wide no-tags decision already applied on other pages. Bug 2 Title New Topic composer shows Select category while the dropdown lists products Description From the forum, open Unread with no unread topics so the page shows There are no unread topics. Click New Topic to open the compose dialog. At the top left of that dialog, the control is labeled Select category. Opening it shows the product list, not a generic category taxonomy. The label does not match the content. Deskshare's support forum treats these entries as products, and other filters already use product wording. The composer control must say product, not category. Steps to Reproduce 7. Open: https://test.deskshare.com/forums/ 8. Click the Unread icon in the sub-navigation. 9. Ensure there are no unread topics so the page shows There are no unread topics. 10. Click New Topic. 11. In the compose popup, look at the top-left selector control. 12. Observe that it says Select category. 13. Open the control and observe that the list contains products. Actual Behavior • The New Topic composer selector is labeled Select category. • The dropdown list shows Deskshare products. • The label does not match what the user is selecting. Expected Behavior • The composer selector must read Select product (or Select a product), not Select category. • Wording must stay consistent with other product selectors on the forum. • The dropdown may continue to list the same product entries; only the incorrect category label must change. Open support forum in rOpen support Forum URL in a test mode. And that is also open on a mobile responsive mode. Then scroll to the bottom status bar and there observe that. The bottom. Status bar. UI is not properly aligned. Support Forum Session 188 Bug 1 Title Notifications page Filter still offers Tags after tags were removed forum-wide Description From the forum home page, open the notification icon, then choose All notifications to open the Notifications page. The Filter control defaults to All. Opening it shows options including Topics, replies, tags, categories, chats, group chats, public chats, follows, upvotes, awards, and mentions. Tags are not part of the Deskshare support-forum model. They were removed from other surfaces by business decision. Keeping Tags in the notifications filter is inconsistent and must be removed. Steps to Reproduce 1. Open: https://test.deskshare.com/forums/ 2. On the home page, tap the notification icon. 3. In the notifications popup, choose All notifications. 4. On the Notifications page, locate the Filter control (default: All). 5. Open the Filter dropdown. 6. Observe that Tags is listed among the filter options. Actual Behavior • The Notifications Filter dropdown includes Tags. • Tags are already removed or hidden everywhere else on the forum by business decision. • Users can select a Tags notification filter for a feature that is not offered. Expected Behavior • Remove Tags from the Notifications page Filter options. • The filter list must only include notification types that match features Deskshare actually offers. • Behavior must stay consistent with the forum-wide no-tags decision already applied on other pages. Bug 2 Title New Topic composer shows Select category while the dropdown lists products Description From the forum, open Unread with no unread topics so the page shows There are no unread topics. Click New Topic to open the compose dialog. At the top left of that dialog, the control is labeled Select category. Opening it shows the product list, not a generic category taxonomy. The label does not match the content. Deskshare's support forum treats these entries as products, and other filters already use product wording. The composer control must say product, not category. Steps to Reproduce 7. Open: https://test.deskshare.com/forums/ 8. Click the Unread icon in the sub-navigation. 9. Ensure there are no unread topics so the page shows There are no unread topics. 10. Click New Topic. 11. In the compose popup, look at the top-left selector control. 12. Observe that it says Select category. 13. Open the control and observe that the list contains products. Actual Behavior • The New Topic composer selector is labeled Select category. • The dropdown list shows Deskshare products. • The label does not match what the user is selecting. Expected Behavior • The composer selector must read Select product (or Select a product), not Select category. • Wording must stay consistent with other product selectors on the forum. • The dropdown may continue to list the same product entries; only the incorrect category label must change. Open support forum in rOpen support Forum URL in a test mode. And that is also open on a mobile responsive mode. Then scroll to the bottom status bar and there observe that. The bottom. Status bar. UI is not properly aligned. Support Forum Session 188 Bug 1 Title Notifications page Filter still offers Tags after tags were removed forum-wide Description From the forum home page, open the notification icon, then choose All notifications to open the Notifications page. The Filter control defaults to All. Opening it shows options including Topics, replies, tags, categories, chats, group chats, public chats, follows, upvotes, awards, and mentions. Tags are not part of the Deskshare support-forum model. They were removed from other surfaces by business decision. Keeping Tags in the notifications filter is inconsistent and must be removed. Steps to Reproduce 1. Open: https://test.deskshare.com/forums/ 2. On the home page, tap the notification icon. 3. In the notifications popup, choose All notifications. 4. On the Notifications page, locate the Filter control (default: All). 5. Open the Filter dropdown. 6. Observe that Tags is listed among the filter options. Actual Behavior • The Notifications Filter dropdown includes Tags. • Tags are already removed or hidden everywhere else on the forum by business decision. • Users can select a Tags notification filter for a feature that is not offered. Expected Behavior • Remove Tags from the Notifications page Filter options. • The filter list must only include notification types that match features Deskshare actually offers. • Behavior must stay consistent with the forum-wide no-tags decision already applied on other pages. Bug 2 Title New Topic composer shows Select category while the dropdown lists products Description From the forum, open Unread with no unread topics so the page shows There are no unread topics. Click New Topic to open the compose dialog. At the top left of that dialog, the control is labeled Select category. Opening it shows the product list, not a generic category taxonomy. The label does not match the content. Deskshare's support forum treats these entries as products, and other filters already use product wording. The composer control must say product, not category. Steps to Reproduce 7. Open: https://test.deskshare.com/forums/ 8. Click the Unread icon in the sub-navigation. 9. Ensure there are no unread topics so the page shows There are no unread topics. 10. Click New Topic. 11. In the compose popup, look at the top-left selector control. 12. Observe that it says Select category. 13. Open the control and observe that the list contains products. Actual Behavior • The New Topic composer selector is labeled Select category. • The dropdown list shows Deskshare products. • The label does not match what the user is selecting. Expected Behavior • The composer selector must read Select product (or Select a product), not Select category. • Wording must stay consistent with other product selectors on the forum. • The dropdown may continue to list the same product entries; only the incorrect category label must change. Open support forum in rOpen support Forum URL in a test mode. And that is also open on a mobile responsive mode. Then scroll to the bottom status bar and there observe that. The bottom. Status bar. UI is not properly aligned.

Support Forum Session 188 Bug 1 Title Notifications page Filter still offers Tags after tags were removed forum-wide Description From the forum home page, open the notification icon, then choose All notifications to open the Notifications page. The Filter control defaults to All. Opening it shows options including Topics, replies, tags, categories, chats, group chats, public chats, follows, upvotes, awards, and mentions. Tags are not part of the Deskshare support-forum model. They were removed from other surfaces by business decision. Keeping Tags in the notifications filter is inconsistent and must be removed. Steps to Reproduce 1. Open: https://test.deskshare.com/forums/ 2. On the home page, tap the notification icon. 3. In the notifications popup, choose All notifications. 4. On the Notifications page, locate the Filter control (default: All). 5. Open the Filter dropdown. 6. Observe that Tags is listed among the filter options. Actual Behavior • The Notifications Filter dropdown includes Tags. • Tags are already removed or hidden everywhere else on the forum by business decision. • Users can select a Tags notification filter for a feature that is not offered. Expected Behavior • Remove Tags from the Notifications page Filter options. • The filter list must only include notification types that match features Deskshare actually offers. • Behavior must stay consistent with the forum-wide no-tags decision already applied on other pages. Bug 2 Title New Topic composer shows Select category while the dropdown lists products Description From the forum, open Unread with no unread topics so the page shows There are no unread topics. Click New Topic to open the compose dialog. At the top left of that dialog, the control is labeled Select category. Opening it shows the product list, not a generic category taxonomy. The label does not match the content. Deskshare's support forum treats these entries as products, and other filters already use product wording. The composer control must say product, not category. Steps to Reproduce 7. Open: https://test.deskshare.com/forums/ 8. Click the Unread icon in the sub-navigation. 9. Ensure there are no unread topics so the page shows There are no unread topics. 10. Click New Topic. 11. In the compose popup, look at the top-left selector control. 12. Observe that it says Select category. 13. Open the control and observe that the list contains products. Actual Behavior • The New Topic composer selector is labeled Select category. • The dropdown list shows Deskshare products. • The label does not match what the user is selecting. Expected Behavior • The composer selector must read Select product (or Select a product), not Select category. • Wording must stay consistent with other product selectors on the forum. • The dropdown may continue to list the same product entries; only the incorrect category label must change. Open support forum in rOpen support Forum URL in a test mode. And that is also open on a mobile responsive mode. Then scroll to the bottom status bar and there observe that. The bottom. Status bar. UI is not properly aligned.

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[image: 1000015664.jpg] Sbdbdndb Bikvviofftki

@SusmitaT This is not working

this is the testing psot

@admin said: what are the images indicating? noting they are just testing stuff

This is a test

new topic for testing

[image: Screenshot (3771).png] [image: Screenshot (3770).png] Re: test post

                      

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Title Creating a new topic fails with "Something went wrong while parsing server response" when an image is uploaded in the post body Description While creating a new topic on the Deskshare Support Forum, uploading an image into the topic body causes the create action to fail. Instead of publishing the topic with the image attached or embedded, the forum shows the error message: "Something went wrong while parsing server response." This blocks a common support workflow: customers and support staff often attach screenshots when describing a product problem. If image upload during topic creation fails, the user must abandon the image or leave the issue incomplete. Topic creation without an image was not reported as failing; the failure appears when an image is included in the body during create. [link text](link url)C:\Users\susmitat\Pictures\Screenshots

Steps to Reproduce 1. Open: https://test.deskshare.com/forums/ 2. Sign in with an account that can create topics. 3. Start creating a new topic in any product category. 4. Enter a title and some text in the body. 5. Upload or insert an image into the topic body. 6. Submit / create the topic. 7. Observe the error message shown to the user. [image: Screenshot (3773).png]