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  • Ability to view internet broadcast on mobile Android device?

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    YxPlayer for the Android will stream mms, and the new ArcMedia Player may work for the Android also.
  • Sending Video Security SMS alerts to Sprint PCS

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    To send SMS alerts to Sprint cell phones using WebCam Monitor, you will need to configure your outgoing email server. Click Tools >> Options >> Monitoring and click the configure button next to Email / SMS notification. Select the settings tab and choose 'Send email using outgoing mail server'. Fill in the details from your ISP mail server and the test email button should work. You may need to allow an exception in your firewall for WebCam Monitor to send email.
  • Can I monitor a camera in a remote location?

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    WebCam Monitor can monitor and record your IP camera in a remote location. Configure your IP camera to use a higher numbered port, such as 4000 and configure port forwarding for your router as explained on this website: https://www.portforward.com/ Start WebCam Monitor, click 'Add Camera'. Select the brand and model of the camera, and for the IP address, use the public IP address of your remote location and port number 4000. A successful test of the connection should provide a preview of your camera.
  • Sending email alert notifications through Hotmail

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    Hotmail requires SSL security for sending email. WebCam Monitor can send your email through your local ISP or you can use Yahoo to send your email as explained in this forum post. Security Monitor Pro is able to send secure email using Hotmail.com, Gmail.com or any other provider.
  • Monitoring two webcams simultaneously

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    WebCam Monitor is designed to monitor and record from one camera at a time. Security Monitor Pro can monitor, record, and broadcast from multiple cameras simultaneously. Security Monitor Pro supports both IP and USB cameras, and will broadcast any number of cameras over the internet. Download free evaluation version of Security Monitor Pro here.
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    We have another surveillance software, Security Monitor Pro, that can start with Windows and run in hidden mode so the person using the computer will not know it is running. Click Tools >> Application Settings. Select the option 'Launch Security Monitor Pro when Windows starts' and also select 'Launch in hidden mode'. When you are in hidden mode, you can use a special key combination to start the Security Monitor Pro interface. Click the configure button to set the secret key combination. A free evaluation version of Security Monitor Pro can be downloaded here.
  • How much drive space is required to continuously record for 8 hours?

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    WebCam Monitor will work in Windows 7 64 bit, and you can record for 8 hours. At the lowest bit rate recording, 75kb, the drive space required is 0.56MB per minute, or 268MB for 8 hours. If you select the highest bit rate for recording, 248kb, the drive space required is 1.8MB per minute or 864MB for 8 hours.
  • Keeping the maximum amount of recordings

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    The best option is to select to 'Auto Delete the oldest recordings' when disk space remaining on your hard drive is less than 2GB. To access the settings for this, click Tools >> Options. For a simple calculation of drive space required, continuously recording at 248kb per second will equal about 1.8Mb per minute. 112MB per hour, or 2.6GB per day. A 500GB drive will store approximately 6 months of recordings.
  • Turning off motion detection on my IP camera settings

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    The motion detection in WebCam Monitor works separately from the motion detection on your IP camera. You can safely turn off the motion detection settings on your camera, and WebCam Monitor will continue to monitor and record for any motion that occurs.
  • My ISP blocks port 25, how can I send email alerts?

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    WebCam Monitor can use Yahoo to send SMTP mail. Create a Yahoo account and you can use Yahoo's SMTP service on port 587. They do not require a SSL connection. Here are the instructions from Yahoo's website: https://help.yahoo.com/l/us/yahoo/smallbusiness/bizmail/pop/pop-32.html
  • Start WCM automatically at windows startup??

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    Add WebCam Monitor to your startup folder on Windows 7 and it will start with Windows. You should also configure it to start monitoring by clicking Tools >> Options > Monitoring and checking the box for 'Start Monitoring with Alerts at Application Launch'.
  • Can someone with a Mac view my broadcast?

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    To view the broadcast, Mac users will need the Windows Media Player for the Mac. They can download it here: https://www.microsoft.com/windows/windowsmedia/player/mac/mp9/default.aspx
  • Changing the captured time when monitoring for noise

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    The minimum recording time in WebCam Monitor is 1 minute. If noise continues past the 1 minute time, WebCam Monitor will continue recording until there is silence.
  • How do I view my camera from the internet?

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    You will need to enable Port Forwarding. We have an article that explains how to setup WebCam Monitor so you can view your camera from the internet. You can read it here.
  • Is there a way to decrease sensitivity below the minimum?

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    You can avoid this problem using masking. If you mask the area of the Preview that shows the tree with waving branches, this should stop the false alerts. We have published an article on how to use Masking, which you can read here: Avoid False Alarms with Masking.
  • Cabin with very low bandwidth

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    WebCam Monitor will monitor and record from one camera at a time. If you would like to use multiple cameras at the same time, please evaluate Security Monitor Pro. Security Monitor Pro can simultaneously monitor 3 cameras, with motion detection. Since you want to minimize bandwidth, you should set the program to take 1 or 2 pictures every time it detects motion and email you the photos. Emailing photos will use much less bandwidth than uploading recorded video.
  • Unable to set up email alerts

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    The message > AUTH LOGIN < 502 Command is locally disabled means that the mail server you are using does not require a user name and password. Click Tools >> Options >> Monitoring >> Configure Email /SMS Notification >> Settings. Uncheck "My Outgoing Mail Server requires login" and click OK. This should end the problem you are experiencing and permit you to send email alerts.
  • WebCam Monitor detects USB camera but does not preview

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    The problem may be that the camera is using an unsupported resolution. Please use the software that came with your camera to reduce the resolution to 1024x768 pixels or less. Restart WebCam Monitor and see whether you can now preview the camera.
  • Maximum Length of Video Recordings

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    In version 5.15 of WebCam Monitor, the maximum video recording length is 3540 seconds, which is 59 minutes. As an owner of version 4, you are entitled to a discounted upgrade price. To receive the discount price, click Help >> Check for Upgrades in WebCam Monitor.
  • SMS alert when email is sent

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    WebCam Monitor can send email when an alert is triggered. Most mobile phone companies offer an email-to-SMS service. You can send email to a specific address and have it delivered to your phone as a text message. For instance, the Spanish phone company Movistar uses ####@correo.movistar.net. Substitute your mobile number for "####" and your WebCam Monitor alerts will be delivered to your Movistar phone. There is no charge for this service beyond the normal cost of receiving a text message.