Yes, you can use the external drive as storage. Launch Security Monitor Pro, click Tools > Application Settings. Under the Media File Options click Browse and select the drive you would like to save recordings on.

Security Monitor Pro can send through most mail services, you will need the correct SMTP settings. The outgoing SMTP server settings for sending mail using Windows Live Hotmail are: Windows Live Hotmail SMTP server address: smtp.live.com Windows Live Hotmail SMTP user name: Your complete Windows Live Hotmail email address ("me@hotmail.com" or "me@live.com" for instance) Windows Live Hotmail SMTP password: Your Windows Live Hotmail password Windows Live Hotmail SMTP port: 587 Windows Live Hotmail SMTP TLS/SSL required: yes These settings will work in Security Monitor Pro. Please see our forums for GMail, Yahoo, and other mail service settings.

Security Monitor Pro can remove old recordings based on a number of days, or when there is below a certain amount of space left on your hard drive. You can set the deletion from the General Settings. Please see this page for an illustration - https://www.deskshare.com/help/smp/general-settings.aspx

Yes, you can use the email function to send a message with an image. Set the actions in Security Monitor Pro to send email on motion detection. Set the email address to the SMS gateway for your phone. For example, for Verizon the email to SMS is 'phonenumber@vtext.com' and AT&T is 'phonenumber@mms.att.net' Here is a current list of email to SMS gateways: [code]Carrier Region Mail-to-SMS gateway Aircel India number@aircel.co.in Airtel India number@airtelap.com Airtel India number@airtelkk.com Airfire Mobile U.S. number@sms.airfiremobile.com Alaska Comm. U.S. number@msg.acsalaska.com Aliant Canada number@sms.wirefree.informe.ca Alltel U.S. number@mms.alltelwireless.com Verizon Alltel U.S. number@message.Alltel.com Altiria Spain info@altiria.com Ameritech U.S. number@paging.acswireless.com Andhra Pradesh AirTel India 91number@airtelap.com Andhra Pradesh Idea India number@ideacellular.net Assurance Wireless U.S. number@vmobl.com AT&T Mobility U.S. domestic-number@mms.att.net AT&T Enterprise Paging U.S. number@page.att.net Beeline (Russia) Russia number@sms.beemail.ru Bell Mobility & Solo Canada number@txt.bell.ca or BellSouth U.S. number@bellS..cl Bluegrass Cellular U.S. number@mms.myblueworks.com Boost Mobile U.S. number@myboostmobile.com Bouygues Telecom France number@mms.bouyguestelecom.fr Box Internet Services Switzerland number@mms.boxis.net SFR France number@sfr.fr C Beyond U.S. number@cbeyond.sprintpcs.com Cellcom U.S. number@cellcom.quiktxt.com Cellular South U.S. number@cS.1.com Centennial Wireless U.S. number@cwemail.com Chariton Valley U.S. number@sms.cvalley.net Chat Mobility U.S. number@mail.msgsender.com Chennai Skycell India 919840number@airtelchennai.com Chennai RPG Cellular India 9841number@rpgmail.net China Mobile China number@139.com Cincinnati Bell U.S. number@mms.gocbw.com (MMS) Cingular (Postpaid) U.S. number@cingular.com Claro Brazil number@clarotorpedo.com.br Claro Nicaragua number@ideasclaro-ca.com Claro Puerto Rico number@vtexto.com Cleartalk U.S. number@sms.cleartalk.us Claro Colombia number@iclaro.com.co Consumer Cellular U.S. number@cingularme.com Cricket U.S. number@mms.mycricket.com (MMS) C Spire Wireless U.S. number@cspire1.com Accessyou Hong Kong number@messaging.accessyou.com CSL Hong Kong number@mgw.mmsc1.hkcsl.com CTI Móvil (Now Claro) Argentina number@sms.ctimovil.com.ar Delhi Airtel India 919810number@airtelmail.com Digicel (Dominica) Dominica no-area-codenumber@digitextdm.com DTC U.S. number@sms.advantagecell.net E-Plus Germany 0number@smsmail.eplus.de Edge Wireless U.S. number@sms.edgewireless.com Element Mobil

Yes, we can add support for your TrendNet IP302 camera. Please fill out the camera support form on this page: https://www.deskshare.com/camera-request.aspx There is a method to enter all your cameras in Security Monitor Pro and view 32 of them at a time. Enter the first set of 32 cameras, and save the camera profiles as a backup. Enter the second set of cameras and create a new backup. Do the same for the 3rd set of cameras. When you want to view the first set, simply restore the backup and you can preview or record from that set. Security Monitor Pro supports a maximum of 32 cameras at a time.

yes. I have an FI9826W and it works in IP Camera Viewer. Therefore, it should work in Security Monitor Pro, too.

The recording file format in Security Monitor Pro was changed from Window Media to MPEG4 in version 5.2 Most PC's will already have all necessary codecs to play back the MP4 recordings. If your PC is not able to play back the files, installing the codec pack from this location will fix the issue: https://www.deskshare.com/download/codecpack.exe

Yes, Security Monitor Pro has a setting for full screen preview. Click on Tools > Application Settings. Check the box for 'When Windows starts, launch Security Monitor Pro in:' and use the pull down to select 'Full Preview'

Yes, Security Monitor Pro will allow you to view any of the camera previews in a separate window. You can detach the window by right-clicking on the preview window and selecting 'Detach Camera'. The detached camera window can be located on any monitor in any position.

Yes, You can introduce a delay before starting Security Monitor Pro so your PC has time to fully start all services. Use a batch file to start Security Monitor Pro. Here is an example batch file: Startup.bat``` timeout /t 300 cd "C:\Program Files (x86)\Deskshare\Security Monitor Pro 5.0" "Security Monitor Pro.exe" Save the batch file and place it in your Windows Startup folder. It will wait 300 seconds, or 5 minutes, before starting Security Monitor Pro.

Security Monitor Pro allows you to arrange the cameras in any arrangement you like. Right click on the first camera preview and select 'Detach Preview'. You can now size and place the preview anywhere on your screen. Do the same for the additional cameras that you have. When you are finished, you can minimize Security Monitor Pro and your camera previews will remain on the screen in the position you selected. When you exit and restart Security Monitor Pro, the previews will reappear in the same position.

Security Monitor Pro can send emails when an alert is triggered. The alert will stay triggered for as long as there is motion. You can set the time between emails during continuous motion. Please see this page for more information: https://www.deskshare.com/help/smp/email-notification.aspx

Security Monitor Pro supports over 1800 camera models. You can mix wired and wireless cameras on the same system. If your wireless cameras are on separate networks, you can monitor as many as your license will allow. If your wireless cameras are on the same network, I suggest using fewer than 4 wireless cameras. A wireless G network is 54MBps and a Wireless N network is 300Mbps. A typical IP camera at 640x480 and 30fps can easily take 7-10Mbps by itself. Factoring in TCP/IP retransmission from wireless network collisions, the effective bandwidth on the wireless network is significantly reduced.

The broadcast from Security Monitor Pro is a Windows Media stream. There are media players for almost every device to playback a Windows Media stream. On iOS devices, like your iPhone and iPad, you can use the free app named 'Streamer'. On Android devices, VX Player works well. On a remote PC, use Windows Media Player for Windows or for Mac OS. All of the players I mentioned can save a URL stream address. Yes, you will need to know the port number initially. You can then provide names for your streams, such as camera1 or main entrance.

Security Monitor Pro's media analyzer can playback video at slower and faster speeds. Here is the help page that shows how to control the playback speed: https://www.deskshare.com/help/smp/media-analyzer.aspx

Security Monitor Pro will playback recordings individually from the Media Analyzer. All the recordings are created in WMV format. If you need to playback two videos side by side, you can use two instances of Windows Media Classic Player, each one playing back one of your recordings. If you recording two cameras for demonstration purposes, or you need both cameras displayed in a single recording, I suggest using My Screen Recorder Pro to capture the previews from the screen.

Yes there is a changelog. You can view the What's New page in the help file for the changelog: https://www.deskshare.com/help/smp/whats-new.aspx This is also available after installation by pressing F1 for help and viewing the What's New section.

Yes, you can configure your Dropbox to sync from the Security Monitor Pro recording folder. The default folder location is Documents/Security Monitor Pro/Media. Each camera has a separate folder. You can select to sync the entire media folder or just individual camera recordings.

Security Monitor Pro buffers all the video from your cameras. The temporary working folder is used for the buffered files and for recordings that are not yet completed. When there is no further motion, the recording file is completed and placed in your recording folder or sent via FTP if you have selected the FTP feature. Your PC must be ON and Security Monitor Pro needs to be running for monitoring and recording to work. A schedule will launch Security Monitor Pro if it is not running. Again, the PC must be on for the schedule to start.

Security Monitor Pro will work inside Terminal Server, but it is not recommended. The issue you describe is because of user account permissions. Run the installation again as an administrator, then restore the cameras. This will make the cameras accessible for the other user accounts that login.