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  • Playing surveillance recordings using Windows Media Player

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    You can play all the recordings through the Security Monitor Pro Media Analyzer, it will play them in order. You can also open the recording folder and play all the files using Windows Media Player. The recording folder is normally stored as \My Documents\SMP Recordings. Highlight all the files and have media player play them in sequence.
  • Does broadcasting use bandwidth if no one is viewing it?

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    Yes, you can use the Android phone to view the broadcast from Security Monitor Pro. You will need a media player app. ArcMedia and YxPlayer are two popular free apps that will view the broadcast stream. When you turn on broadcasting there is no data transfer until a player connects to the broadcast from Security Monitor Pro.
  • Router configuration for remote viewing

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    Security Monitor Pro broadcasts video on a specific port for each camera. You will need to open access to this port to be able to see the broadcast from the internet. For example, the default port for the first camera is 1030. You can map port 1030 in your router to the IP address of the PC running Security Monitor Pro. Now, when you connect to your routers' IP address with mms://routerIP:1030 then Windows Media Player will open with your camera broadcast. Here is an article that explains the steps in more detail: https://www.deskshare.com/resources/articles/wcm_Internet_Streaming.aspx
  • Removing the date and time from a FTP uploaded image

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    Security Monitor Pro has an option to remove the append of the date on the file name. Click Tools >> Application Settings >> FTP Settings. Check 'Overwrite Photo with the Filename' and enter the filename you would like to use for your updated image. No date or times will be appended to the filename.
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    If you have not changed the default key sequence in Security Monitor Pro, you can access the hidden mode by pressing Ctrl + Alt + H
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    Security Monitor Pro has many display options. You can minimize the log by click the double blue arrows in the top right of the log screen. To have the maximum space, change the preview layout to a full screen. Select the layout you want, for example, with View >> Preview Layout >> 8 Cameras. Then click the Full Screen icon. You can also detach the preview window to play on another monitor. Right click on a preview and select 'Detach'. Size and place this on any monitor you like.
  • Viewing my camera over the internet on my website

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    With Security Monitor Pro you can do both - watch the camera over the internet and view it on your website. To view the camera over the internet, use the video broadcasting feature. If you FTP upload the images to your website, you can view our other forum post for a sample embed code to view the images.
  • Displaying IP cameras in a video channel Powerpoint Presentation

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    You can detach the camera preview from Security Monitor Pro and place it anywhere on your screen, including over another window running a PowerPoint presentation. To do this, right-click on the preview window and select 'Detach Preview'. Slide it into position on your screen. Repeat the procedure for the other preview windows.
  • Captured images from the Linksys WVC2300 have a red border

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    When you have the 'Highlight Motion Change' setting on, you will see a red outline around the object that triggered the alert. To have Security Monitor Pro remove the outline from future recordings, click Camera >> Manage Cameras >> Edit Camera >> Actions and click the button Motion Settings. De-select the box for 'Highlight Motion Change'.
  • Making time lapse imaging with photos every 2 minutes for 48 hours

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    Security Monitor Pro has a setting to perform an action at regular intervals. To do your time lapse imaging, click Cameras >> Manage Cameras >> Edit Camera >> Actions. Under Trigger an Alert, select 'At regular intervals of', and set it to 2 minutes. Click Configure next to the Photo section and set to 1 image. Now you will have a photo taken from your camera every 2 minutes for as many hours as you need.
  • Problem with a spiders web in front my camera triggering an alert

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    You can use the masking features in Security Monitor Pro to block out the area the web covers. If the spiders web is created directly in front of the camera, the easiest way to take care of this problem is to remove the spiders web. After removal, use the spray product called 'cobweb eliminator' to prevent the spiders from putting up a new web in that area.
  • Changing the video playback speed of my camera recording

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    It sounds like you you have the playback speed set to 2x. Open the Security Monitor Pro Media Analyzer using Tools >> Media Analyzer. Next to the forward button there is a small pulldown arrow for Playback Speed. Click on the pulldown and change the speed to 'Normal'.
  • How to detect motion from my IP camera continuously?

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    Security Monitor Pro has a flexible scheduling system. To have 24 hour monitoring you can set a weekly schedule for every day of the week. Start the schedule at 00:00 and end at 23:59. In case of a PC restart, you can also add a schedule to begin your monitoring at Application Startup. Set the end time to be 23:59, and the weekly schedule will take over when the Application Startup schedule finishes.
  • Suppressing motion detection during the work day

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    Security Monitor Pro has a flexible scheduling system that can be easily configured to monitor and record your cameras during off-hours. For example, if your normal work schedule is 9 to 5 from Monday through Friday, select the scheduler and add a new schedule. Choose the cameras you would like to configure for monitoring, and in the Schedule Settings choose 'Weekly'. Select each of the days Monday through Friday and enter the times 17:00 to 9:00 in 24 hour format. Click OK and Security Monitor Pro will automatically begin monitoring at the scheduled time. More details about the scheduling system is available here: https://www.deskshare.com/help/SMP/scheduling.aspx
  • What is required to use cameras outdoors in bad weather?

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    Yes, IP cameras can be used outdoors if they are kept in an outdoor enclosure or if they are designed for outdoor use. Some popular camera brands that have outdoor enclosures are TrendNet, D-Link, and Vivotek. A full list of cameras supported by Security Monitor Pro is available here: https://www.deskshare.com/surveillance-software-faq.aspx#9 Most enclosures will work in a normal or wet environment. If you are in a extremely cold environment, look for a outdoor camera enclosure with a built in heater to keep the ice from forming on the enclosure.
  • How can I control Pan and Tilt on the Foscam FI8918W?

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    Security Monitor Pro has Pan/Tilt support for the FI8918W. After adding your camera, click on the preview window once or hover your mouse over the preview. The pan/tilt controls will appear. Clicking again or moving your mouse away will hide the pan and tilt controls.
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    You can log in to your PC using Remote Desktop or VNC to start/stop Security Monitor Pro. Both Remote Desktop and VNC have apps for the iPhone and Android phones as well as for a Mac or Linux PC.
  • Can I move the camera previews onto separate display monitors?

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    You can detach the preview windows from Security Monitor Pro and arrange them on the screen, or on separate monitors, as you like. Right click on the preview window and select 'Detach Window', then drag the detached camera preview on to the screen you want. Your arrangement should be in the same position each time you start the software.
  • Viewing live feeds on a remote screen?

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    Security Monitor Pro can broadcast live video from your cameras. You can view the live video from a remote PC. To use broadcasting click Actions >> Start Broadcasting. You will receive a link in the log window that you can use to view the broadcast. This link will work from another PC on your local network. To view the broadcast from outside your network, please see the following article: https://www.deskshare.com/resources/articles/wcm_Internet_Streaming.aspx
  • Does streaming / broadcasting use bandwidth if no one is viewing?

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    When you start broadcasting Security Monitor Pro will start listening for a connection. Data is only transferred when you view a broadcast from a remote PC. If there is no client connected to the broadcast stream, there is no data usage. If you make a purchase of version 4, you will get free updates to all releases numbered 4.xx. When version 5 is released you will be able to upgrade at a low cost.